We were with a competitor for a number of years it was the worst experience ever I won't say the name but starts with a T . We went to the at&,t stord just looking We met a young man named John and he absolutely does a great job i believe he is the only reason that we went with at&t we are very happy in our new phones our monthly bill is lower then it has ever been and he remembered us when we went back in so if ur tired of the big company run around go see John at the at&,t store in pea ridge ask for John he will treat u rite tyvm...
Read moreThe people that worked there were very nice, and as helpful as possible. Very disappointed with the ability to get the phone I needed. Google has 7 different options. But only 2 available when you go to purchase, the cheapest which doesn't have enough memory, and the most expensive a ridiculously overpriced 1500$. Couldn't get a middle one from a different store, couldn't order one from the company. Just no, those aren't available. So if they're not available they shouldn't be visible on the shelf as a...
Read moreWent in for the “free upgrade” on our phones and was told our bill wouldn’t change. Here we are 1.5 months later, and I’m about to call customer service for the fourth time to get the bill corrected.
Charges for things I specifically declined are still on my account—even after telling them multiple times, including during the setup.
Extremely frustrating experience. I would avoid this...
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