I must communicate the following regarding our recent experience at this medical facility. My wife and I welcomed our baby on October 8th, 2023, and for the first two days following the delivery, everything appeared to be proceeding as expected.
On the second day, while I was visiting my wife, I took our two-year-old for a walk down the corridor. As we exited the room, we distinctly heard someone lurking near my wife's room at the end of the hallway. Initially, I paid little attention to it, assuming we were heading in the direction of the nursing station, and the person was hidden behind a corridor near the emergency exit. My wife's room was 3104.
As we heard the suspicious activity, I approached to identify the individual, but they dashed towards the emergency door, setting off the alarm. As I turned the corner to see who it was, the emergency door was closing. This unusual incident triggered a swift response from the nursing staff who questioned whether I had opened the door. Their uncertainty about the person's identity was evident.
I descended to the hospital cafe using the elevator and encountered a security guard who inquired if I had activated the emergency door. It was evident that this was a matter of concern, especially with the NICU in the vicinity. I explained that I was the father of the newborn and had no reason to tamper with the emergency door.
Later, I asked a charge nurse about the outcome of the investigation into the individual who opened the door. The response was vague, with no specific details provided, except that it was someone who forgot their badge.
Fast forward to the day my wife was discharged; she returned home with a dry cough, which developed into what seemed like a cold. Two days later, we had to return to the hospital due to severe pain at the surgical site, which was somewhat expected. While waiting for her, I dined at the hospital cafe and ordered a Philly Cheesesteak. I shared this with my wife. Following a medical examination, we learned that her pain was due to a small hematoma under the surgical site. She was discharged after providing a urine sample.
The night I returned home, I developed a nasty, scratchy throat, which evolved into a severe cold. My wife woke me at 6 a.m. the next morning because our 9-day-old baby had developed a cough. So far, our infant has been spared, thanks to breast milk, white blood cells, and prayer. Nonetheless, my condition worsened, and I woke up this morning with a fever and body aches. Immediate measures, such as using oil of oregano, prevented a more severe outcome.
The inexplicable aspect is that none of the hospital staff, including nurses, appeared to be ill. This has left us both perplexed and concerned, as we do not typically fall ill in this manner.
I am sharing this review to raise awareness of our experience and hope for improvements in patient care and safety at this location, more so for patients, as again, the staff all appeared to be healthy as a horse. We are grateful that our newborn has been spared thus far, as well as our three other daughters. We have been forced to wear masks in our own home, in an effort to spare them from this sickness. Otherwise, we would be facing a much more distressing...
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