Such a great charter! Everyone was so friendly, kind, professional and knowledgeable. From the ladies at the gift shop counter and reservations seat to the gentlemen who drove the boat to North Captiva Island. Could not ask for a better charter ride. The captain, I can remember his name but I will call him Sammy because he reminded me so much of Sammy Hagar. He was great. Talked to us along the trip and told us about the things we saw. Like some of the old cabins that we’re used back in the day by the workers of the fishing company. He asked if we had made plans to get a golf cart while on the island. We never really thought about it but he said it would be a good idea because it’s a lot of walking especially with a 4 year old that was traveling with us. So he gave us the name and number of the guy who has golf carts. He also told us about Mangos and the different beaches to see. We realized that we had used them before when we visited about 7 yrs ago. Great bunch of people! Highly...
Read moreThis was a great experience from start to finish. Captain Tim and John were both extremely professional, friendly and helpful from start to finish! We had a party on nine with teenagers through seniors and the crew made sure everyone was safe, comfortable and having fun. We went to Boca Grande from N. Captiva for a day trip.
Tim made sure we got to see plenty of dolphins (full disclosure: there is no guarantee due to the unpredictable nature of wildlife lol), but in as much as he could control he knew just how to use the boat to get the dolphins to play in the wake. At one point we had three dolphins trailing us and playing in the wake.
First Mate John made sure everyone had good views and was comfortable. He also had an in depth knowledge of the sea life that we would encounter.
The boat was clean (almost spotless) and had all safety items present and put in their place: neat and orderly.
Bottom line: I recommend this charter service with the...
Read moreOne of the motors shut down on our ride from Pine Island to Captiva, and then our boat ran out of fuel. We were stuck in the hot sun for 30 minutes until another boat arrived to rescue us. A trip that was supposed to be 30 min total took over an hour. We received no apology from any Island Girl Charters staff and no offer for any kind of refund for this inconvenience. Instead, the captain just ranted about how he'd been "set up for failure" by other staff.
As we boarded the boat back to Pine Island for our return trip, I half jokingly asked the new captain if there was enough fuel, explaining that we'd run out on our way over. He just shrugged and said "it happens." What a business!
If you need to get from Pine Island to...
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