Grimes Hardware Center — Local services in Plant City

Excellent Local Hardware Store with Outstanding Service

I moved to North Park Isle about a year ago and initially continued making trips to one of the big-box hardware stores for my DIY needs. After a particularly frustrating experience where I couldn’t find any staff to help me, I decided to give Grimes Hardware a try—and I haven’t looked back since.

Grimes is a true gem. The store is very well-stocked with nearly all the common items I’ve ever needed, which makes it incredibly convenient. What really sets it apart, though, is the exceptional customer service. There's always someone nearby, ready to help with a question or offer advice.

Just today, I went in to pick up some screws for a project. One of the staff members noticed I had chosen the wrong type for outdoor use and kindly pointed out that they would likely rust. He not only explained why, but personally found the correct stainless steel ones for me. That level of attention and care is rare these days.

Highly recommend Grimes Hardware if you’re in the area—you’ll save time, avoid hassle, and get the kind of knowledgeable, friendly help that makes all...

They say the death of small business is because people go to big box stores. The truth is, small businesses like this hardware store died because of bad employees. Maybe it's family employees, so you have to defend them instead of training them. I came to spend a few hundred dollars and I left spending nothing. I will just spend the money at home Depot. I will not be back.... I waited or a week and the when I ask for the owner she refused to go get her. Please Fix Your Store, if you treat enough people like I was treated, it won't be long before your property is...

Extremely friendly staff, convenient location. This is your old school style hardware store that carries a wide variety of items, but doesn't specialize in any. If they don't have it, they are more than willing to order it for you if possible. If they can't, they will refer you to another business that can. This is exceedingly rare nowadays and ensures I will return if in the area. Large parking lot, propane...