Unfortunately there is no option to give lower than 1 star. Extremely disappointed with the customer service that this company provides. Highly unprofessional and have no clue on how deal with the customers. Ordered a product (Sari) back in September 22. There was no update from the company for over 4 weeks and kept showing 'order processed' all this time on the order status. I called the phone number provided on the website on Oct 21st to check on the order status and the individual answering the phone took 10 seconds to understand that some a customer is calling on the company phone number. There was no greeting and no appreciation on the call received. Very unprofessional way to answer a call from a customer. After I made the call, I was told that the product is being packaged and will be shipped in couple days. The wrong product was delivered on last week of Oct. It was altogether a different color that was originally ordered and also the packaging has the product totally squished/compressed inside a small package. (10" X3" X 3" box). Its on me to not approach the company right away about the wrong product but I did reach out after a few days later to inform that the wrong product has been delivered but I was given a 'Plain no" by this company and told that nothing can be done as I informed them outside of 24 hours return policy window. I requested multiple times that I am not looking for refund but if I can be delivered a correct product but they keep saying nothing can be done and even questioned my credibility as a customer. I spent $304 for this product and as a customer, I expected to at least receive the correct product after multiple requests. I felt humiliated with the responses as if I am trying to scam. Unfortunately, I am not able to recommend this platform to customers to waste their time and spend money on products. One of the worst customer services...
   Read moreHighly impressed with my experience at Shopbollywear in Minnesota! Nila’s customer service was exceptional—she ensured I found exactly what I was looking for. The Sarees I purchased were of the highest quality, made from real fabric that felt luxurious. Additionally, the jewelry pieces were exceptional, adding the perfect finishing touch to my outfits. Without a doubt, the best destination in Minnesota for premium Sarees and exquisite jewelry! Well you can here in my pics. Having been a loyal customer for 2-3 years, I can confidently say Shopbollywear is a must-visit for any saree lover. Nila’s curated selection never disappoints, and her personalized service ensures you’ll find exactly what you’re looking for. Treat yourself to the finest sarees and jewelry—you won’t be...
   Read moreMy wife and I have a wedding to attend in only five short days. We purchased all of our outfits through a popular online website and was promised 15 day delivery. We ordered with 7 weeks until the wedding. With only six days to go, I realized that our items were most definitely not going to be arriving in time for the wedding. So I called ShopBollyWare, and within 30 minutes, my wife and I had outfits picked out and were shipped within 24 hours of calling. ShopBollyWare SAVED my wife and I from looking like idiots at this wedding. 5/5 stars, will never go elsewhere for anything Indian attire. Nila, we are forever thankful for you. You were so quick to help us, and from such a far distance. You removed all the stress I had been feeling. Thank...
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