Iris Dominican Hair Salon — Local services in Powder Springs

If I could give them a zero I would. I went to this place to get my hair straightened and washed, which was very simple to do. When I came I had about 6 rubber bands in the back of my hair where I have put in my clip-in tracks. The lady begin to cut out the rubber bands, when I look down on the ground i noticed that she was cutting my hair as she was cutting out the rubber bands. Now, I must let you know there was no weave in my hair and she was aware of that, she knew that every bit of the hair in my head was mine and she steel cut my hair instead of the rubber bands. I saw my hair and the rubber band still in my hair where she had cut it. I was appalled, I couldn't believe that she would actually just cut my hair out to make it easier for her. Instead of just cutting the rubber bands. I said," oh my God you're cutting my hair." She looked at the owner, which from my understanding her name was Iris and begin to speak in Spanish. Instead of Iris the owner speaking to her she looks at me and say when she does the clip-on she normally braid versus putting in a rubber band and asked another girl to finish my hair as if it was okay for her to just cut my hair off. I asked the owner why would she have an attitude with me, because I was upset about her cutting my hair. She began to speak in Spanish once again, not knowing that I knew a very good amount of Spanish she said that she knew when the black woman walked in with two kids she was going to be problem. I spoke to her in Spanish back letting her know that I understood exactly what she had just said about me and I no longer wanted them to do my hair. As I walked out and left she proceeded to call me crazy because I left. I would never recommend this place to anyone. They do not care about the health of your hair all they want is the money even if that means cutting out your hair or damaging your hair. Needless to say I left out with two bald spots in the middle of my...

I am writing to share my feedback about my visit to your salon on Wednesday November 6,2024. Unfortunately, I had a very disappointing experience that I feel needs to be addressed.

During my appointment, the stylist who washed my hair handled it roughly and without care. As a Black woman with coily hair, I felt that she did not treat my hair with the respect it deserves. It seemed as though she was frustrated with my hair texture rather than being attentive and gentle. Despite my requests for her to be more gentle, I felt ignored and uncomfortable throughout the process.

Additionally, when I spoke to the owner about my concerns, I felt that my feelings were dismissed. Being told to "calm down" and that I was "talking back" was not only unhelpful but also felt like gaslighting. I left the salon feeling undervalued and disrespected, which is unacceptable.

It’s crucial for your staff to be trained in handling diverse hair types with care and respect. I hope that my feedback can lead to improvements in training and awareness for your team.

Thank you for taking the time to read my message. Unfortunately, due to this experience, I will not be returning to your salon.

Update- I experienced significant heat damage to my hair afterward. Prior to my visit, my hair was healthy and free from any heat damage. I was disappointed because I expected a professional service that would protect my hair. I hope they can take this feedback into consideration and ensure better practices...

I'll begin by saying I am a VERY picky hair person. I'm 2.5 years natural and will leave a salon in a heartbeat if I have subpar service. I decided to visit Iris' on Super Bowl Sunday morning to avoid washing on my own (which is what I typically do). I was the 3rd person there. I waited maybe 5 mins before I went to the shampoo bowl. I received the BEST shampoo ever! To the point that I was like...okay, okay, it's clean. I had a deep conditioning and skipped the roller set, opting for a direct blow dry instead. I typically skip the rollers to save time, but I should've just got them. Maggie was my stylist, and while she did an excellent job, she was just a tad bit slow drying my hair. I was in and out in just at 2 hours, maybe a little less. I paid $70 for a wash/set, deep conditioning, trim, and eyebrow wax. I'm posting a price list under pics. My pros are the clealiness of the salon, the initial greeting, their flow of clients, and the final product. My style options were body or straight...I chose body and my hair is really cute. My trim was more of a cut, but I don't mind. My only con was the length of time and amount of heat it took to dry my hair. Heat that causes you to flinch at any time is completely unnecessary. I will definitely be back to see Maggie though! I'll go ahead and get the roller set...