I am not a new customer at this Cemetery, my brother and father both are buried here, along with a few friends and my husband's family. I used to have a lot of respect for this place and the people that worked there, they made you feel really like they cared until I had to bury my mother this past year in Sept. a real hard time for me. It started when we was making the plans for her and the way we wanted it set up, due to our fater and brother we ask that they nit be covered and when we got there they was covered and people sitting on top them. Obviously we had to put her in the ground so we had to go on with the ceremony. But I have been trying to get back to a somewhat normal life and my grieving was destroyed by the way they handled things . Like I said I have had a real hard time grieving her death an for a long time would just come out and sit at the grave to talk and play music with her, I then started to decorate her are with the holidays.I finally made it to coming out on a weekly basis, cleaning and placing due to my processing this I have finally made it to coming out every few weeks starting on mother's day to memorial day when I came to retrieve her things they was taken off it destroyed me all over. And when I came to discuss this was told that those should not have been placed there and the stuff was prolly in the dumpster. No regards to my feeling or the fact that losing my mother was the hardest thing in my life. And I was going through a process of healing.but now When I think of the way the staff are now I beleive it's just about the money definatly not your feelings Thanks...
Read moreOur Mother passed away about 3 weeks ago as of this post. August 6th She had a plot as well as some other things she wanted like a bench. Upon all 4 of the remaining family to show up, so far it was great. The team was understanding, however it quickly turned when the one guy (cannot remember his name) kept pushing and pushing and pushing for us to get this bench for her. All we did was deny deny deny. Considering she does a week prior to us showing up, consider it rude and very overwhelming as we were all still mourning a loss which came out of left field. My sister called the guy the other day, he called our deceased mother's phone and left a VM, again, all he wanted to talk about was the damn bench. Again, deny deny deny. We don't want it. We aren't interested in it. AND THIS ISN'T EVEN THE WORST PART. This man had the audacity to say to my sister that "no one will want to pass down an urn or future children or grandchildren won't know who it is and won't want to pass it down so it'll be tucked away in a closet and forgotten about." How dare you. My siblings decided because of these disrespectful comments that none of us are going to be buried here after dealing with such blatant disrespect. Learn to take the L for once, and stop hunting for money when people don't have it. I will never be buried here and if I could remove my family members and take them somewhere else I would. Don't bury your family...
Read morePlease consider another cemetery. We were told if a headstone was on the July truck that it would be installed by the end of the month or the first week of august if there’s a lot of burials. It is now the end of September and it still isn’t out. Lance also is not friendly. They know the layout of the plots and they still let someone who isn’t even authorized to make changes to the plots, place an order for a headstone that he said “will look doggone weird” and didn’t say anything about it being not recommended for the plot until it was already paid for and delivered. Ridiculous and unprofessional. Just please go somewhere else. Some of the ladies here are nice, that’s about all I have to say friendly about them Update: not really an update. I just called again to check and was told that they’re waiting on layout paperwork to be completed. She said it’s an internal paperwork. So how would it have possibly be done by the end of July, first week in august, and then “as soon as another burial happens” if the paperwork still isn’t done? This cemetery is HORRIBLE. The marker flags have been in different spots several times when we’ve went to check and see if the headstone is there. Awful place and rude people. Oh, and they somehow lost $400 and paperwork on the original headstone that my aunt put down here right after he originally passed. I’m so serious, DO...
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