I brought my car in for a timing chain replacement. Paul told me they could get it done no problem. Then, after three weeks, I get told the job had been delayed since they needed a special tool. Then, after another two weeks, they told me they found rust in the motor and had to stop work. My problem with this lie, is that I know that the motor was torn down all the way with the timing cover removed. The rust is on the cam shafts (68000 miles and rust on parts???) That are under the valve covers which get removed BEFORE the timing cover so they LIED about finding the rust since the motor would not have been torn apart had that been the case. They disassembled my motor, then stopped to shoehorn another easier job in, left my car outside for the morning dew to collect on the exposed bearing surface of the camshafts, and ruined my motor and cost me more money since another shop now has to unscrew their messed-up work. Also, when I collected my vehicle, they pointed to a pile of parts and said "that's your stuff" so I probably grabbed parts from 6 other cars that were on the floor and all over the table. All the bolts for my engine and its attachments were tossed into a brake pad box. I was charged $325 for them to completely ruin my engine. THE NEW SHOP SAID THERE IS NO SPECIAL TOOL REQUIRED FOR A TIMING CHAIN ON A CHEVY EQUINOX. They also agree that the only way for rust to develop on the camshafts was neglect by the shop. DO NOT WASTE YOUR MONEY HERE SINCE THEY WILL JUST HAVE TO SPEND IT PAYING OFF LAWSUITS. They are liars...
   Read moreWhen you see the sign on Highway I-71 between Carrollton and Love's Travel Stop in Sanders, KY which reads "Road work next X miles" it means the state of Kentucky has done the bare minimum to warn you that you will be hitting potholes the size of craters at 70+ mph and you are about to have a bad day. Having been a victim of said experience, I was relieved that Paul's Tire was not far down the road and carried the tire size I needed to replace my blown-out tire and send me on my way in no time. Also while you are there, say hello to Frankie, his job is to welcome you with a little feline...
   Read moreMy son took 2 new tires to have put on. Got half mile down the road and 1 tire( front driver's side) fell off. Tried to tell me something about if the rim was steel aluminum lugs nuts wouldn't work. Then why were they put on knowing they were dangerous? Called 2 mechanics in town and they said that was BS. My kid could have gotten killed because the lug nuts weren't tight. Would have rated this less than nothing but could not get on here unless I rated it something. The son that says he owns the place laughed. He did apologize ...
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