Walgreens — Local services in Quincy

My grandmother waited 11 days—from July 10 to July 21—for her medication to be filled, despite her endocrinologist assuring us it would be handled promptly. When she finally received it, she was told the delay was because the pharmacy assumed she couldn’t afford the $200 co-pay. That assumption is unacceptable.

It is not your place to decide whether someone can pay. I’ve checked in with her repeatedly, and each time, the prescription still hadn’t been filled. Whether this was due to her being on a fixed income—or worse, because she’s Black—it’s discriminatory and dangerous to make assumptions that delay someone’s medical care.

I expect someone to contact me immediately. If not, I will be pursuing this further. You don’t get to gamble with people’s health based on your...

This store is always understaffed. Always a wait. Rarely get the rx on time.. and if you call plan on a good half hour because you'll spent a long time listening to bad music. Edit to this review: they actually get worse if you can believe it. When I complained about their poor service they told me they would fill my rx at all. This poorly managed store is a joke to deal with. I'm...

store is always clean , pharmacy is a little slow at times and lines are 80% of the time backed up at the drive through but this is the go to for pharmacy they are efficent and knowledgeable about everything you need help with even watched 2 associate's help a older gentleman pick out christmas gifts for a lady friend of his NOW THATS CUSTOMER SERVICE AT...