Dollar General — Local services in Quitman

The store manager, Mrs. Sheila was not helpful when it came to me returning a prepaid cellphone that was never used. She said there policy was they could not return electronics. I asked her to contact the District Manager for me and she was trying to contact her while walking away from me. I walked around the store for 15-20 minutes before tracking her back down to find out the response. She was in the back of the store stocking shelves and didn't have the courtesy to tell me anything about the response she got from the DM. I showed her the DG return policy on my tablet saying that " If you are not satisfied with ANY product, you CAN return it." I called the 800 # and talked to customer service and they told me District would call me within 24 hours. Mrs. Jennifer called me about 30 mins ago and it only took 1 hour to get a response from them and she told me to bring the phone back tomorrow for a full refund. All the stress from the DG is not worth my time...

I stopped into the Quitman, GA DG today because my car had a dead key fob battery. It’s a new car and I had no idea what battery I needed or how to get the battery installed. A young man named Jamarion helped me locate the battery I needed and showed me how to install it. After purchasing the battery, the same young man saw me in my hot car struggling to open the package and he came out to help me! He was so polite and helpful, he made me feel like family. Big shout out to Jamarion! Thank you for lending me your youthful eyesight and most of all thank you for...

Tired of waiting for local management to address the cluttered isles and nasty floors. It is getting worse and Family Dollar is looking better all the time. Today I have filed a complaint with the corporate office in TN and included pictures of the merchandise stacked up in the isles. I hope this gets someones attention. Nice stores are popping up all over South Georgia and we are stuck with this...