Elegant Home Design — Local services in Radcliff

We recently had the pleasure of working with Granite Center on a bathroom remodel, and we are happy with the results. From the outset, they promised 100% customer satisfaction and they delivered on that commitment with flying colors.

The project was guaranteed to meet the highest standards, and Granite Center proved their dedication to excellence throughout the entire process. What impressed us the most was their positive approach to an unforeseen change of the original general contractor and how a delay would not be in our best interests. In fact, they were so eager to maintain their reputation for quality work that they provided a full refund, demonstrating their commitment to customer satisfaction.

Throughout the project, we had the pleasure of working closely with Josh Barnes. He was not only easy to communicate with but also proactive in addressing any concerns or questions we had. It's rare to find someone so dedicated to ensuring the customer's satisfaction, and Josh went above and beyond to make sure we were happy with the results.

Our satisfaction with the bathroom remodel exceeded our expectations, and we owe it to the professionalism and commitment to excellence demonstrated by Granite Center...

Update: we still haven’t heard from them to schedule an appointment. These people are a joke. I would NOT recommend them to my worst enemy.

Update: We received a call from Elegant Home Design about a month ago concerning the review I gave them. He said he would schedule an appointment for someone to come and make the needed repairs. Needless to say we haven’t heard anything else from him. And no repairs have been done. Very disappointed customer.

The bad experience started on the first day of flooring installation and got worse. A job that should have taken 4-5 days took 4 weeks. We have some places that need to be repaired because the guy put in broken flooring. We told the owner but have yet to get a response. I would not recommend this...

Started the process of remodel in October. After having issues I'd reliability of workers and the company finally got done in April mixed up orders, nobody showing up to work, coordination issues. Had flooring issues since the start but was told it's the way the floor is. Nope. It's because when air duct was closed the subfloor wasn't replaced as one piece. So now the floor has dips. I have emailed Josh many times about this and always get the same reply, "I'll send my flooring guy out". Nobody ever shows. Now my cabinet is separated in the corner at the ceiling. Asked to have that fixed. Same reply, "I'll send a guy". Still nothing here. Love my kitchen but the process was awful. Never will I...