Cary Auto Detailing | Ceramic Coatings | Mobile Detailing — Local services in Raleigh

Andrew just completed ceramic coating on my 2023 Lexus IS500 with a gray exterior in my garage. The results are fantastic, and the entire experience was outstanding and seamless. He is incredibly pleasant, knowledgeable, and enjoyable to converse with. Upon my initial contact with him, he promptly visited my location the following day to evaluate the job and discuss available options. He meticulously measured the paint thickness, assessed the paint quality, and presented various ceramic coating options along with available promotions. Opting for the System X Max G+ product, which offers a 10+ year warranty, I made a deposit, and he scheduled the service for the following week. On the first day, he meticulously washed the exterior using multiple chemicals on the wheels, brake calipers, and paint to eliminate all residues. Following this, he meticulously dried the car and initiated the paint polishing process as part of the paint preparation phase. By the end of the first day, he applied the coating to the wheels, calipers, and windows. During the second day, he diligently applied the paint coating to the entire exterior, paying meticulous attention to detail and displaying passion for his work. He also registered my coating warranty into the system. Additionally, he provided instructions on how to care for the coating during the initial three days and informed me that he would return in the next couple of weeks to give my car...

I filled out the contact form on their website, but was never contacted. So, a couple weeks later, I called and left a voicemail. I was never contacted. I hear they do a great job, but I can't seem to get them to schedule me!

ETA: I have no idea what the dates were, but I believe him. I thought there was an issue with the online form (I had only seen good reviews, so I assumed (again) they were a responsive company) so I left a voicemail.

I understand that a company may be busy and need to schedule someone a ways out. I have no problem with that. In fact, I'm happy for a small business to have that problem and was hoping to schedule for mid-February.

Nor do I have issues with someone getting back to me later if they are taking time off. However, to just never respond at all to repeated attempts to contact (which he did apparently get), doesn't make me want to continue to try to work with someone.

I'd much prefer an auto-responder to online requests or a message on voicemail that requests aren't being taken during a certain time than excuses...

Andrew at Cary Auto Detailing recently detailed and ceramic coated three of our vehicles, and his work exceeded all expectations.

Andrew's attention to detail is remarkable, leaving no aspect overlooked. His expertise and knowledge shine through in the flawless finish he achieves.

What truly sets Andrew apart is his personable nature. He took the time to understand our needs and preferences, making the entire process enjoyable and stress-free.

I highly recommend Andrew and Cary Auto Detailing for anyone seeking top-quality ceramic coating. With Andrew's expertise and friendly service, you can trust your vehicles are in...