Enchantasys Lingerie & More Intimate Boutique — Local services in Ramsey

Me and my fience were at this store for the first time and we weren't greated by the store staff and instead asked for our ids right away. A person should ask to see how they are doing and then ask for the id. Anyways I did end up picking some lingerie for my fience and I purchased the product. Me and my fience got into the car and realized that our product was going to be to big for her and we went back in to return it. This is were the real problem started. We looked in the back for a different size but they did not have it so we wanted to return the product for our money back. They said no because we walked out the door and realized in our car that it was the wrong size they can only do store credit. THIS IS OUTRAGEOUS. So they opened up the product and showed it to us and while doing this the lady with brown hair had a very rude tone to her. She needs to be talked to by a Manager about her attitude. Anyways this is when we discovered that we can't return the product because of their stupid policy. Another thing is that the product we purchased didn't even worth 50 dollars. It looked so cheap we could have purchased it on Amazon for way less and they would have still returned it for our money back. This place sucked and we are not shopping here again unless the Manager does something. I've read orher posts and it looks like the Manager is watching the reviews. This incident happened today 2/2/19...

Today on 8-13-17 I went to Enchantasys in Ramsey, MN with my girlfriend. I had the BEST experience and amazing customer service! The prices were at a reasonable price and the store had a LARGE selection of items to choose from. I LOVE there point system, it saves me some money. My girlfriend was shy to go to a sex store and was nervous about judgment. However, when we left she had a big smile and felt very excepted at the store. She also, loves going there and we both want to continue going to Enchantasys. Wonderful experience! Thank you, Enchantasys! P.S. the products that we're suggested by your female employee (can't remember name) but she was working at 5:30 pm today. Everything she suggested actually worked and was amazing! The female employee today had lots of...

Love the huge selection they’ve got literally anything you can imagine toy wise! Lots of sexy lingerie! Novelties galore. Very friendly knowledgeable relatable staff. They aren’t just trying to sell you something expensive but inquired as to what I was looking for and listened then led me to options. They have a loyalty rewards program. My first visit I got home and seen a missed call it was the store saying they’d seen me using an AirPod and found one. Looked in my case and sure enough it was mine! So huge huge thank you to them for paying attention and calling me right away. I will definitely be back! Thank you for the great...