Harold's Furniture — Local services in Rock Falls

Don't purchase anything from this company. The owner, Becky Hunter, just called my wife yelling at her that she should be ashamed because their delivery worker had to walk through the snow. I'm sorry that I didn't shove my yard. Then when I called back to figure out what happened she told me the same thing that she should be upset for "making" them walk through the snow. No one made them. If they didn't want to walk through the snow they should have said something to us and left it in the driveway. We would have taken care of it ourselves.

After the thousand of dollars, we spent them over the years. This is the customer service we got. I would not recommend...

4 stars are for how courteous the employees are. They welcome you with politeness. I'm sorry to say, the furniture is a pretty good price but, my mom but a couch and the cushions go pretty flimsy and loose their sturdier side. I thought maybe it was the style of the one couch. So, I made a purchase of sectional and the cushion lost their sturdiness. When you sit on them they sink...

Went in looking for a reclining couch or love seat. Found one I liked. Price was reasonable. I asked about color options and was told the 2 available. Was told that delivery would not be til May. As we continued to look for something else the older woman began turning off lights and went back to her desk. I guess we are done there. So much for...