Appliance and Furniture World — Local services in Rock Hill

Went in today after calling last week about a garage fridge. I told the lady on the phone what I was looking for and she was very honest about their inventory and helped set my expectations. I stopped by before bring a trailer to get my purchase and found the whirlpool I wanted, I told her I'd be back & she said if I had one in my I should hold it. I didn't heed her advice and within my 1.5 hour return....it was sold!!! She warned me that the garage fridges are fast movers. I picked another one and brought it home for the garage. I called back after 3 hours because I was unsure about how long the fridge would take to fully chill. She assured me then we hung up. 30 minutes later she called me back with more detailed instructions and said she would call in the morning to check on my purchase. They have a 90 day warranty on refurbs. The customer service is excellent and the help...

Bought dent and ding (cosmetic only),otherwise brand new refrigerator in Aug 2023. We were incorrectly told it had a one year warranty. We were told today that there was failure in communication at the time of purchase, and that at best, there would have been a 6 month warranty. My husband went into the store, well within 6 months, and told someone the refrigerator was making weird noises, and was told it would be covered within the”1yr warranty”. Now we can’t schedule an appt to see what the noise it’s making is because of this “miscommunication”. Not happy. Have been doing business here for many years. Will no longer be coming here. They don’t seem...

This place is a scam I purchased a dryer for the listed price they call me a day before the delivery and tell me I need to shell out another $100 for it to be delivered. So I got a refund and now these money hungry people can upsell it. I also had a brief argument over their mistake during which they told me the dryer would still sell fast with the new price. That tells me one thing they view their customer's as dollar signs nothing more. So their prices may be good but how many people have they ripped off the same way they tried to do to me. I recommend going...