Midwest Data Center — Local services in Rock Port

Great people that work there but the literal worst internet available in the USA. Not joking at all about this in 2021 the highest speed they offer is 25mbps and it's lucky to even actually be at 10mbps on a good day. Iv had service with them for years as for the longest time they had my area monopolized and there wasn't any other options. Now that Google FI and things of the like are an option the consumer side their internet service will slowly die. Many options are available in this area now that are not only much cheaper but MUCH faster than the...

We started out with a larger service. Our neighbor had Midwest/ Rock Port and pointed out their local presence made a huge difference in support. She was right. I called because I wanted to change a router channel. The technician changed it from Midwest's office without me asking.

Several years ago another cable provider buried a fiber-optic cable in our parking. Their equipment left significant oil spills on the strip and street. Their work also damaged a newly seeded lawn. Rock Port/Midwest cleaned up the mess and threw...

Terrible first impression was given personal reasons for being unable to respond to my request as a customer such as cannot provide an install due to a single persons personal life and was told i would be contacted in regards to install and never was had to call them myself and then they argue with me about how its not their fault and my internet service hasnt even been installed yet so waiting to see if there internet is actually gonna make up for it but customer service has...