Altec Business Technology - Rockledge — Local services in Rockledge

We were having issues printing in color on our commercial grade Brother printer we purchased in 2020 for personal use. After troubleshooting with Brother over the phone for 45 minutes, it was recommended we take it in for servicing to a licensed repair shop, and Brother recommended Altec. We were reluctant to invest more money on this machine and considered purchasing a new one, but ultimately decided to bring it in to Altec because the new model uses different ink cartridges and they are rather expensive Our color cartridges were almost full. My husband spoke with Jenn at Altec and brought it in to the store. Jeremy, the tech, took a look and the repair was a simple one. We were charged for a half hour for labor and the part needed, a very inexpensive cost in the end. Both Jenn and Jeremy were professional, kind and what inspired this review ... honest. This business could have charged us more for diagnostic labor time and parts we didn't need and we would never have known. We would highly recommend Altec Business Technology to both businesses and consumers. Honest people doing honest work ... a rare gem in these times. Many thanks ... for the great repair (works perfectly), great service, and restored faith that there are honest businesses in our community. 10/10 stars and...

I can't tell you how happy that I found Altec. I thought I was hacked and so worried since I use my lap top as my work computer. Altec from the minute I walked in the front door, Jennifer made me feel so welcome and would help anyway the team could. She introduced me to Bradley who made me feel better, since I don't know much about computers. He kept in touch asking what I really needed to keep. Everyone in the office was so friendly. If I have computer issues again I know where to go. My computer is fixed and I made new friends it was a...

I had a computer problem with my home built pc! All the staff was professional and genuine. All wanted to make sure I was happy with everything. Problem with my computer was fixed the first day they worked on it so they know what they anre doing! They even showed me it was up and running! Even let me ask some questions and helped me out with some other concerns I had! Above and beyond. Definitely will come back if I have future concerns...