Palm Casual — Local services in Rockledge

The people at the Rockledge Palm Casual are wonderful. I had been shopping around in stores, magazines and on line, but knew before I made a final decision I would visit Palm Casual. I had purchased quite a bit from them in the past so I did want to "check out their items." I found exactly what I wanted but did not purchase at that time.

When I was certain I would purchase again from Palm Casual I went back and met with a different saleslady, who was as nice and warm as the first sales lady. We sat and I started telling her what I wanted. She gave me great ideas that I loved and purchased. There was absolutely no pressure. Now here is the reason I purchased from Palm Casual and will purchase from them again. As we all know. It's nice to have a great sales lady, but does the company stand behind their product, and do they put the customer first? I will tell you...THIS COMPANY DOES. There were a couple of situations. I called...and that the company stood by ME with a reverence that stunned me. I was amazed. I even got a call from them a month later to make sure...

SC Grand Strand, Lowcountry and Central Florida/Space Coast beware. Ordered a Abacco Deep Seat Patio Set and was supposed to be delivered at the latest by mid July. We called our local store 4 times at different intervals for a status. I even reached out to the Orlando manufacturing location and got no response. No updates, no status, no return calls by either. My husband and I finally had to walk into the store to inquire. They had no answer and said even the employees were not getting a response from Orlando manufacturing. We asked to cancel the order and refund our deposit. The store did so. There were at least 3 or 4 other couples in the store for the same reason. I understand there may be delays in this day and time; however, there is no excuse for no response and zero...

I went in today having a problem with the aluminum chairs that I had bought. These are reclining type chairs that the spring has sprung out on. They were dangerous to sit on as one might fall backward. I spoke with them and they said that they couldn't help me because they don't sell the product, that I can understand. However Arnold the owner of the store helped me immensely telling me step-by-step what to do in order to repair them. They had the parts that I needed very reasonably priced. Arnold told me exactly what to do. I accomplished it in 2 hours and I have chairs now that are safe and in perfect condition. I want to thank Arnold at the Rockledge store for all of his help thank you again I...