Zion Red Rock Chalet — Local services in Rockville

We chose this venue with the hope of having an intimate, scenic wedding. While the view to one side was stunning and we had the joy of marrying each other, the experience as a whole was deeply disappointing. The Airbnb was in poor condition: Non-functioning outlets A garbage disposal that pushed food back out and made the whole house stink Drainage issues in the master bath Fire ants everywhere Unsafe stairs that caused one of our guests to fall and suffer a knee injury due to the tape being tattered and hard to see. No locks on bedroom doors and cramped living spaces for the number of guests the listing claims to support The property is near a water treatment plant that smelled terrible, and there was a neglected looking horse nearby that genuinely broke our hearts to see. The check-in process was a mess. We were forced to upload our photo ID, debit card, and sign more contracts and waivers. We waited almost an hour past check-in waiting for a 4 digit code that could have been said over the phone when we called. The biggest issues came from host communication and vendor policies: Andrea, the host, was extremely difficult to communicate with. We booked our photographer two years in advance, only to be told they couldn’t be used unless we paid an extra fee and signed an outrageous contract that prohibited sharing wedding photos. We were told that three people (including the host) would be present at our small wedding of 30 people, something that was not disclosed upfront or we never would have booked. Although Andrea herself didn't show up, one of her team members was caught entering the home unannounced and snooping around multiple times. She also sat beside the DJ monitoring our every move. A few items went missing during our stay, and though we can't prove anything, it left us feeling violated. The DJ was her husband, and while he was decent, our timeline was messed up a few times and we were forced to hire him (one of the only djs on the vendor list) due to supposed noise ordinances—yet we heard music multiple times from neighboring properties she owns. Seemingly like the rules didn't apply to anyone else. In short, the entire experience felt intrusive, disorganized, and overpriced. What should have been the happiest day of our lives came with an incredible amount of stress, miscommunication, and disappointment. I don’t say this lightly, but please look elsewhere if you're planning a wedding or special event. The venue may photograph well, but the experience behind the scenes is one we wouldn’t wish on anyone. Even local shops, people, and vendors we didn't work with said this place was awful to work with and they have been boycotted previously....

Could not have asked for a better place to get married! Guest limit is 50 people and about half of our guests were able to stay with us for the wedding weekend leading up to the ceremony and reception. What a cool experience! This helped so much for everyone to get to know each other and make all we had planned that much more fun. The chalet was clean and way more spacious than it looked over photos. Certain rooms like the double bunk room (sleeps 4 according to the website) was very cramped but we ended up just putting kids in there. We DIY'd most things like my brother in law and two bridesmaids cooked our wedding lunch which was our main meal. There was plenty of cookware and we pretty much had everything we needed. The garage was a perfect space to store all of the decor and to put together our flowers from Trader Joe's. The hot tub on site was the perfect way to unwind and we spent every night outside with the gorgeous views and stars. Andrea and Nina were very helpful in answering my calls and questions before and after booking. This is all despite the time difference as I'm from SoCal. The preferred vendors we ended up booking were Sunny's Cake Shop for our cakes, Holly May Photo, and Electric Audio. Everyone was absolutely spectacular. I was initially frustrated as we had a very tight budget and with preferred vendors sometimes you can get stuck paying for more than intended. However, having vendors that knew the site very well ended up outweighing any hesitations I had. Holly May knew all the best photo spots right away which was great since we didn't have much time to scout the venue beforehand. Electric Audio (Jason) was able to just set up right away without much direction due to him knowing the venue well. Everyone we worked with at the Chalet and the vendors are just so kind and just perfect. Really made our day special. Would recommend to anyone...

Exquisite detail in every aspect of your stay! We’ve stayed in Airbnb places before and many times have difficulties finding the WiFi password, or have problems connecting. Not here! The cleanliness of this cabin exceeds all hotels I’ve stayed in, including 5 star resorts. Blown away!

Within 10 minutes of arriving, our children were already begging to schedule another visit! This place is a parents DREAM! Best part?? My kids didn’t fight the whole tome we were here! #recordbreaking. Kids are entertained while adults can relax with games (plenty on site), television (cable included! 🙌), or sitting on any of the decks and enjoying the gorgeous scenery. It’s the perfect adult space to eat some grilled dinner and sip some yummy beverages. With multiple family/tv rooms you can even have multiple movies going for different age groups or interests. This place is heaven on earth and you may not want to ever return home.

The interior decorating and photography used just add to the relaxing ambiance of this piece of heaven on earth. This cabin is literally the perfect getaway place but still has plenty of privacy for anyone coming with multiple families or couples which isn’t easy to find.

The kitchen is fully equipped with any basic item you need to prepare meals. The refrigerator, and all kitchen appliances were sparkling clean and updated and you don’t long for prep space with the extremely generously sized kitchen peninsula. It’s HUGE!!! Eating space is also over generous in comparison to all other places I’ve stayed and on point with the capacity the cabin offers.

I was also impressed with the amount of storage provided. Plenty of linens and toiletries, and highly functional and practical laundry space.

Overall, I can’t say enough good about this place! We will be back with all our...