Land Art of Rockwall — Local services in Rockwall

First, let me say I have never written a negative review.

We have 6 acres and had a new home built on it. As you can imagine we have used a number of contractors. We engaged Land Art to put in a 46 zone irrigation system with a pond pump, with the option of using city water. We also had Land Art design and landscape the front of the house. We spent over 50K, close to 60K with Land Art. Here we are, almost a year later and the pump has never been tested, no instructions how to use it after repeated requests. No zone map, had to develop it myself. I had to request a plumber (Mickey Frausto - Excellent) to come out and fix an irrigation plumbing issue (wrong angle at the joints causing too much pressure on the PVC pipe and it kept breaking) around their control valve after they attempted to fix three separate times. The owner (Ron) blamed us without inspecting his companies work. When he does not follow through or communicate he always has an excuse. I would be very cautious using Land Art for any project as it seems to overwhelm them. Don't expect good/timely communication and if Ron says he will do something I highly recommend getting it in writing. When you engage a company to do your landscaping you would think they would stake the trees, well they put four stakes in and the first 20MPH wind and I had to add eight more stakes for trees they did not stake and added stakes to the trees that they did stake. Do you think I will be reimbursed for the plumber or the new irrigation group to test and train us on the pond pump? There is more, I am just tired of being negative.

I can't review Ron's Garden Center, I hope you have a better experience than we had.

Update: Ron finally came out to test the pump and walk us through using the pump and now he tells us that we can't switch between the pond and the city water. Nice to know...

3/22/2024. Once again Land Art does not disappoint! Just had another tree delivered and planted, at my new home. Ramone and his helper were so efficient and timely. They planted my tree by themselves after a night of storms soaking the ground. Thank you to them! The gals at Land Art, Cheryl, Kinia and Marissa are delightful! So easy to talk with and wonderful with ideas and information. Thank you Ladies!

Have made 2 separate purchases with Land Art. Both were just fine. Our trees were delivered and planted on schedule without difficulty. I enjoyed my time there and getting advice. Plan to be a repeat customer for...

WOW. This nursery is a hidden gem! Staff was top notch, sharp, professional, mature, and very service oriented. Impressive that they know what they are selling, care and are not a corporate owned giant volume focused brand. If you want fair prices, quality and love shopping a local small business where customer service exists you will never shop elsewhere! I drove past here for years because it’s hard to spot but I’ll never make that mistake! They also have stone, metal yard art, trees, shrubs, flowers that are hard to find. Along with unique cactus/succulents that are a reasonable price! Great experience...