Franklin County Humane Society — Local services in Rocky Mount

Needless to say I personally have never had the opportunity to rescue or adopt rescued pets. Always given to me either as a pup or young adult. My wife and I checked out Franklin County Humane Society's large selection of dogs and feline. We are more small dog lovers and we saw a CHIHUAHUA that was a cutie BUT it was paired with a "bonded" dog as well. Never had gotten 2 dogs at once either. We were given a 10 minute one on one with them. They seemed to be regular dogs so we took the plunge. Adopted both...little did we know what we signed up for. Overnight they were starting to wheeze and "cough" like kennel cough. There had been a dog in the hallway at the facility being treated for just that. Took to the vet and it was their opinion it was kennel cough. Meds and off we went. But the next day littlest one began having blood in his feces. The larger of the two dogs was very protective of the smaller. Not allowing you to hold without his nose between you and the other dog. Turns out that this was far more than just protecting. JEALOUSY was a little bit TOO much. No interaction with the smaller Chihuahua meant immediately the younger bigger mix was in between you and the other. He was not bonded but jealous. We went back to Humane Society and told them of the situation and was told that she did not think they had kennel cough though the Vet said different. She immediately said the blood was colitis and it is caused by stress. Yeah, a dog on her back 24/7. She took offense and said she was too tired for this today. I am sure she was but our concerns about the animals were legit. The woman then asked what do you want me to do? Tell me what you want. We decided to return them though we really loved one of them. BUT THE ATTITUDE OF THE MANAGER WAS SO DISRESPECTFUL WE DECIDED ON RETURNING EVEN THOUGH WE DIDN'T TRULY WANT TO PUT THEM BACK IN HER HANDS. On Monday afternoon, 2 days later, I went back to pick up something and there in the population was the dogs that have kennel cough and unknown reason for blood in feces. THIS is good reason for them to have been returned another adopter before us with complaints of her small dog being eat up by the bigger 1 yr. old. I am sorry but her disregard for the health of all the dogs especially these 2 was ridiculous. Additionally her disrespect for us as customers concerned about the pets we had and her saying she could tell us about things but since everything she says is wrong...meaning it was our fault for questioning her about their health. It seems kennel cough is an okay affliction and even changed the vet's medicine we bought. Blood in their feces is not a problem according to her. In our humbling opinion, being treated as we were and being our first attempt at adopting rescued pets, we will never use Franklin County Humane Society ever again. I have had many pets in my 60+years and I know when a poor dog is sick. She obviously doesn't...

We had adopted A kitten from Franklin Co. and had her for over a year. She was nothing but amazing for us. I had a job opportunity that I could not refuse, and we have to move across country. Where we are moving too, I can't take her with me. We had tried asking family members and friends first because we did not have to return her to the shelter. Unfortunately, no one that we knew could adopt her from us, so I had contacted Franklin Co and let them know our situation. They emailed back and said they understood the situation, and that they always take their animals back.

This situation was already tough, but the staff at the front desk did not make us feel any better about having to do this. We had already felt terrible and my girlfriend was tearing up as she was signing the papers. A lady at the front walked out saying that she can't stand when people return animals and that she could not watch the situation. The other workers at the front were making rude comments and being very passive with us the whole time that we were there.

We took every single step to make sure that our Cat would get re-homed/adopted and taking her back to the shelter was our last resort. We already felt absolutely terrible, and the workers at the shelter made us feel 100x worse. I understand that they never want to see an animal get returned, but I do think that the situation could have been handled in a more...

Well, the staff seems nice enough. However, if you intend to adopt any animal from here & they know that you have an animal at home that isn't spayed or neutered, they do NOT care if you have the perfect home, they will REFUSE to adopt out to you. This is exactly what happened to us today. We were refused (we were going to get 2 cats & intended to make a fairly generous donation) only because we have an AKC registered Siberian who isn't neutered. Our dog gets regular vet care & we are responsible owners (no little puppies are being made & he's more than taken care of). The "reasoning" we were given was "because spaying & neutering prevents cancer." Just a reminder, unnecessary surgery opens pets up to a whole host of future medical problems & cancers & the idea that this surgeryprevents a specific cancer is still a theory. Go ahead, research it. We were told that if we neutered our dog, then we could adopt. I'm not taking my perfectly healthy dog & mutilating him for a theory. It's a shame to refuse a homeless pet good homes based off of this type...