VFM Billiards & More — Local services in Rocky Mount

I was fortunate to work with Olivia on my recent furniture purchase. I am extremely pleased with the VIP treatment that I received! I sent Olivia some ideas of what I was looking for by just a phone conversation. When I met her at the store she had already completed all of the legwork and research for me. She even found the perfect paint color for my room that I had been struggling with. I am excited and can't wait to get everything set up. Hands down the best customer service I have had. I have worked in customer service for over 40 years and was very pleased to get the customer service experience that is missing in today's work. Thank you Olivia for being...

We went to the store in Rocky Mount and Scott (the manager) welcomed us. He showed us the different air hockey tables and the difference each one had. We made our purchase. Thank you , Scott!

A week later, they delivered our purchase. They were right on time. Jessy and Mason were our delivery guys and both of them were nice and very personable. They did a great job on putting everything together and placing it in the spot we made for our air hockey table.

We were totally satisfied with their service starting with entering the store to the completion of...

Olivia came to our house to help us with a lower level rec room at our 2 year old lake house. We gave her guidelines (budget and color scheme) and our wishlist for the room. A week after the meeting, Olivia presented her design ideas with furniture recommendations. We were very impressed with the layout design and with the selection of furnishings. My husband actually said ‘She nailed it’! We can’t wait for the furniture we ordered and we will definitely go to Olivia for other rooms...