Eastern Panhandle Electrical & Plumbing LLC — Local services in Romney

Do not use this company. I read two negative reviews before I did and didn’t listen. You will regret it. My story is long but I will shorten it. I bought a house. The central air unit froze after two weeks into moving in. Called a different company. They topped off the refrigerant but told me they couldn’t find a leak. It worked for about 6 months. It froze again. When I say froze I mean the unit outside had a large frozen block of ice on it. I then called this company(EPHC) They came out and told me a need a new unit. They said they couldn’t find a leak but another part was bad. I said ok. Cost me thousands of dollars. They put in a new unit but didn’t replace the lines going into the house. Not that long after install of the brand new unit, the new unit froze the same way as the old one. I called them and they came out. Said maybe the install guy didn’t fully charge the unit with the coolant. So they charged it up. This was fall. I didn’t use it over winter for cooling but as soon as spring came I used it and it froze again. I called them and pointed out they didn’t replace the lines. They argued but eventually came out and put new lines in. A few months went by. Now two days ago it froze AGAIN. My house was 92 degrees when I got home. I called and they said oh I’m sorry you’re out of your warranty time now it’s been over a year So we’re gonna have to charge you for anything we do now. I told them either they’re crooked and I didn’t really need a new unit because this new unit is doing exactly what the old one did, Or they gave me a bad unit. They didn’t wanna hear any of that told me they are not honoring any warranty and I had to pay for all service from now on out. this is ridiculous. I am having the same exact problem I had with the old unit and they won’t do anything about it. Do not use this Company. I checked with a Better Business Bureau and they’re not even accredited or even recommended by the Better Business Bureau. I wish I had checked out at...

Very dishonest compant. Stay away from them. Pay more but use other companies. I lost...

Fixed my toilet and sick In a quickly manner....