Grocery Outlet — Local services in Roseburg

I am a trucker, I usually stop at the Chevron and come in here to restock on grocery's. I have had lots of good experiences here, but today I had a bad one.... I don't like to pull out the race card but I am a man of color which there aren't many here at all and I understand I stand out....The checkout clerk acted as if I was infected with a disease. I said hello and was very professional and courteous as I always am. she looked at me and did not respond at all. She then aggressively threw my stuff in my bag and when I got my receipt I said "thanks have a nice day." to which she didn't respond again. Then the man behind me (a white man) said "hello how's your day?" and she lit up like a Christmas tree. Proceeded to have a full blown conversation with him. I wasn't wanting to engage in a full blown conversation with someone that's uncomfortable talking to me... But that's part of your job as a check out clerk to make people feel welcome and to be professional... at minimum no matter what color or social status, to say hello and have a nice day, thanks for spending your hard earned money with us...It's 2023, but it felt like 1953..... this is unacceptable behavior. No matter your personal opinions of anyone, we all have prejudice about people in our own head. That shouldn't affect your professionalism at work. I felt very out of place and won't ever...

We went grocery shopping this morning and noticed someone was following us around the store. My partner stopped the man and told him to leave us alone (he's on the other side of a lawsuit, he was trying to intimidate us). The man backed off and we continued to shop. At the register, my partner looked the man's way; the man got upset and they exchanged words. The manager was called and they kicked my partner out "because he was the loudest," never mind that the man was harassing us earlier. I continued to pay for the groceries and the cashier became suddenly super rude to me. I asked him, "Why are you so rude, what did I do?" A second later the manager comes and tells me I have to leave "due to association." They won't let me buy the food! I try to talk to the manager but she just wants to kick me out, there's no reasoning with her. In the end she bans both of us from the store due to her own inability to handle to situation professionally (as a previous retail store owner I'd say she's not the exactly right person for the job) or perhaps small town mentality creates egos that are too big for customer service. Either way, we'll go to Winco...

I could not be any more disappointed in this store. I had almost completed my shopping for dinner when the manager Brandon. Had approached my boyfriend standing approximately 15 feet from me told him "dogs can't be in the store due to policy". Fully understanding he responded "the dog is a service dog but please talk to the owner". Brandon in response "I have to talk to the adult". Moving closer and closer my boyfriend told him to leave him alone. May I say I am 19 years old and my service dog and I go into that same store 3-4 times a week and never been approached, and certainly not with such rudeness. Brandon had finally walked up to me and asked what my dog does. Responding "he is a service dog and if you must know I have seizures. May I ask you why I was not approached? Was the dog not standing next to me the entire time?" I could not get a clear answer from him and left. Never will I go back if anyone else has been treated like this I'm...