Round Hill Local Grocery — Local services in Round Hill

Been driving past for years taking the kids to baseball, finally stopped in for coffee. Turns out they do breakfast sandwiches, something northern and western Loudoun are in short supply. (I’m from NJ 😂) looks like high end ingredients, can’t wait to come back and try. Reading thru the reviews, its a common theme nowadays, great food, bad service. My experience here reveals bad training, not bad employees. We walked in, young guy behind the counter is working diligently on something with his back to us, there’s a bell on the door, we shuffled our feet, and nothing. He doesn’t look up, doesn’t say hi. Once engaged with him though, he opens right up and starts telling me all about the products and how awesome this place is. Idk, I could be wrong, but did anybody explain to him what world class service looks like? Do the owners really understand the importance, and is there ANY training programs in place? (I know, small mom and pop…yeah yeah, it’s post Covid, there are countless choices, get with it mom and pop, or I’m going to Denny’s!) I’m sick and tired of owners and managers (not specifically this place now) complaining about kids nowadays and can’t find good help. Do you even have an employee handbook for your business? Do you have ANY systems, processes or procedures in place that said employee can be trained to a standard? Wake up mom and pop, you can’t just hand a kid a notepad and tell them to go take my order. But I digress, will be back for the breakfast, maybe some local maple syrup too. Very excited about a...

The Round Hill Grocery changed ownership a while back, the new owners have breathed new life into the business. Sure we can all shop at the large supermarkets in Purcellville, but they do not have the special items that the Round Hill Grocery has. Want a locally baked pie? They have that. Locally raised beef? Check.

You will not be able to fill out your whole shopping list here, but that is not the purpose of a store like this. This is a smaller market, just full of specialty items, friendly people, and great conversations. Come for the specialty items, stay for the small town ambience, this is a little slice of Round Hill,...

We stopped here while out and about and needed a quick snack and coffee in between activities. We'd been meaning to stop in for a while now. I'm glad we did. Lots of options for food: both prepared and in need of cooking. This looks like it could be a good pit stop while out running or biking around/through Round Hill. For example: Stroopwaffel and coffee in case you're out of your own stash of...