A Dependable Maytag Home Appliance — Local services in Royal Oak

[Update] the technician from this business told us our dishwasher was a lost cause, and that it would cost $800-$900 for him to repair it. GUESS WHAT, after we installed $29.63 worth of new parts ordered from Maytag website, our dishwasher is good as new.

We have a Maytag dishwasher less than 3 years old. It has a peculiar leak that comes from one front corner. I called this place for a diagnostic and potential repair job because I thought they were a Maytag expert. As soon as the technician opened the dishwasher, he decided that the leak was due to buildup of particles. My common sense couldn’t comprehend such an explanation, so I tried different ways of asking questions, hoping he would look a little further than build-up. After all it was a relatively new machine. He got upset and firmly claimed buildup was the cause. He priced the repair job at $800-$900. Of course we didn’t request his repair service. The whole session took 10 minutes and he left with a $89 check.

After we thoroughly cleaned the dishwasher, it still leaks. Since “expert” couldn’t help, we decided to take a look ourselves. We didn’t need to look far and found that the leak is actually due to a loose pin that secures the top rack. The part that secures the plastic pin on the outside is missing and it creates a loose connection. So water seeps from the edge of the loose pin and soaks the cotton-like material on the outside and drips down...

My husband and I purchased a maytag washer:MVW4505MW and dryer:MED4509MW. If I could leave a -1000 star review I would! Dryer came right out of the box not working and come to find out from the repair technician whirlpool is aware of the problem that's why they updated the timer. 4 weeks later and still horrible people at whirlpool that know nothing about how to talk to customer's my dry is still not fixed. It works I just have to turn it off myself. If we weren't disabled and it wasn't so difficult to get it out of my basement it would've already been returned and replaced with another Brand! Never Ever MAYTAG! WHIRLPOOL! OR ANYTHING ASSOCIATED...

I have a Maytag Commercial washer that stopped agitating, and I live outside of the service area of this company so wasn't eligible for repair service. But - when I called, the owner was super patient and helped me to feel confident enough to try ordering a part that often is the culprit. This company didn't have the part in stock, but actually helped me to find a place in town that did. If this company is this genuine and has this much customer service and integrity for a customer they're not even going to profit off of, I can only imagine how fantastic they are otherwise. So grateful to them! Washer is fixed, washing like a beast now! Thank...