Recently brought in a Stihl chainsaw for repair, hard starting. Repair tech said it needed a new carbonator and would cost $300, told him now way, that's cost is almost more than a new saw. Picked up the saw and took to Ace Hardware in Richmond. Technician checked it out and found fuel filter was partially clogged. Carb was fine and clean, now starts on the 3rd pull. Repair cost and fuel filter replacement $20. This is the 2nd time I've brought equipment to Mid-State for repair and they either could not fix or tried to charge an exorbitant amount. Still charged me $58 just to look at it and...
Read moreEvery time I go here, I am greeted with a smile, shocked by the vast knowledge of the staff and overwhelmed by their level of customer service. The people that work here truly care that whatever your reason for coming in (new purchase, rental, service, etc.) that you are completely satisfied. They are small town people with a firm handshake and a helpful demeanor. Thank you Mid-state Equipment for being another great example of the wonderful people we have here...
Read moreWas a great place to have my tractor/mower repaired but will no longer go back to them. Tractor/mower stopped working. Long story short... it cost me over $350.00 to have them not only break and disassembly the mower beyond repair, but when going to start it after delivering it...It did not start. I now have a 350.00 paperweight in my driveway. I think they were hoping I'd trade it in and buy a new one... THAT WILL NOT happen (with...
Read more