As a small business owner. (Owner/operator), I would highly recommend Watts Mack to anyone looking for parts, service, or towing. They have helped me out enormously to keep my business rolling, and my truck on the road. From the delivery specialist, to the parts counter personnel, to the mechanics, account, and service writers. You couldn't ask for better service. A important valve for my air system, fail on my truck. Barry in parts had the replacement valve within 3 hours, of me calling. Tom in the shop scheduled me in for an emergency repair, that same day. Had me operational and underway in under 3 hours. You will be hard pressed to find,...
Read moreNot a customer never bought anything from this company , however I stopped in because my vehicle was smoking and needed antifreeze it also had a busted hose. I asked for help I didn't know what to do I spoke to the most kind people i have ever come across. My husband and I was treated with the utmost respect from the people that was there they did everything that they could to help us and did it with a smile I will be forever grateful I highly recommend this...
Read moreI bought some Weapon Shield Solvent from Watt's online. I received my order and unfortunately I was sent oil. I called and they sent me the correct item no questions asked. It unfortunately arrived leaking and just about empty. I called and Jon in parts sent out the solvent the same day. We all make mistakes and these people owned up to it and took great care of me!! If I still had my old R Model I'd drive the 350 miles to have them work on it. Good...
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