Advance Auto Parts — Local services in Salem

10/4/2023 - update… I had returned the alternator that was not compatible with the car I had and I had received my refund back. Thank you to Julian (District Manager) and Ky the new General Manager for helping me.

Purchase an alternator and it last only a week and ask for replacement. 2nd Altelnator only last for 3days. we end up buying a genuine alternator from a dealer. Then I’m trying to return the alternator to them and the manager doesn’t want to refund my money back!!! Poor manager attitude! Or maybe because I’m Asian lol

Thanks for your respond I just saw it now. Pls help me to return this. The main issue here is the car is V6 and the Altelnator that they keep giving me is for 4cylinder only meaning low Amps.

I have my phone number in your system call me...

I ordered a part online to pick up at store. When I got there I decided I should get a companion part while I was doing the job. I told the guy I had a coupon for my online purchase (not feeling optimistic since it was an online purchases only coupon) and without hesitation the manager (who was nearby) jumped in and said no problem and applied the same discount to my in store purchase. Now that's how you take care of a customer. Kudos Advance Auto, you have certainly earned my...

The people are nice and they knows there craft, they usually have what I need. Come to think about it so do Amazon. Some of there products are low price. Then again Amazon have more products that are also low price. I guess what I'm saying is, if you have the time and the patients your probably better off saving your money and living your life better by ordering your car parts from Amazon two day shipping. If you don't live better by saving money then Advance...