Platt Electric Supply — Local services in Salem

I bought the new guardian benders from Platt. I used them once and I found them to be a gimmick and the angle setter did not work. I tried to return them and they said they won't return tools in used condition. I am highly unimpressed with their return policy and will purchase tools from Home Depot or Amazon which has a great return policy when tools don't work out. Their return policy was not obvious to me when I walked in. I should have done my due diligence, and asked before I had bought them. In conclusion, their return policy is lacking and I will take my business elsewhere...

Just like the screenshot picture I took off of oregonian live reviews when you go in to this company they make you feel stupid.. I asked the guy if they had something that would connect 4 wires together, He told me that I should ask an electrician that question I thought this store was to purchase Electric supplies I would assume the person behind the counter would know what they're doing if they work and establishment like this. Horrible...

I was looking for a contactor and I didn't know much about how to read the spec labels. Instead of being frustrated, they explained everything to me. It's very rare for someone to take time to teach someone something....