I purchased a couch and 2 recliners approximately a year and a half ago. The couch is fine however both recliners began peeling the leather off. I noticed it was in the same spot on both chairs. BCI sent someone to my home to take pics 2 weeks later I called to make a payment and find out about the warranty on my furniture. I was told it's normal wear and tear from the oils in my skin and they recommended that I go to Walmart and purchase a chair cover. I couldn't believe that they didn't back their products and that their furniture was such low quality and only lasted a year. To top it off I called to make my final payment that I was told would be approximately 40.00 they surprised me with fees of 40.00 I will NEVER shop here again and will advise all my friends and family to avoid doing business with bargain center. They have poor customer service, poor quality product and do not back...
Read moreHorrible customer service lack of consideration for their customers I've paid ahead of time for next month and the payment portal doesn't offer a receipt or show my transaction history. Had the audacity to refund me $14 for what I don't know I told him I did not need a refund as I can see thoroughly on my bank that the $107 was taken out which is why I'm keeping my bank transaction history. Already know that they are going to try something funny next month because I just paid in advance I...
Read morethis place has really poor management skills except for carlos. sam is a rude, condescending person who doesn’t care about anyone but herself. she puts on a fake face when carlos is around but when she isn’t around him her whole “nice” side completely vanishes. she treats people like they are less than and thinks everyone who rents from there is worthless. she doesn’t treat people with respect or anything. never doing business with this company even if it’s the last place in town who...
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