Worked years doing safe/lock stuff in the military so I'm grateful for guys like this. My issue was safe moving after a recent surgery. Their team was able to coordinate my move in less than 24 hours. I expected two weeks. Most folks never realize the devil in the details of this type of logistics. They take extreme care and ensure privacy and discretion. Lock technology may change but weight doesn’t. I’ve moved safes in several countries and technique is everything so clear a bigger path than you think you need and be realistic on your expectations of placement. Also, as much as I don’t want to say it, you need to empty your contents prior to them being moved. Be safe keep...
Read moreAwesome customer service! Just two days before the start of a new school year, we had serious problems with our door locks. I went into the shop late in the day, flustered and panicked. Justin and James took a great deal of time helping me with our problem, offering suggestions and even re-assembling one of our locks. Best of all, Justin offered to come on-site to help with another safety situation (at closing time!) He was amazingly helpful and gracious, and quickly fixed our problem. I really appreciated their patience and expertise, and was especially impressed with their customer service. It was a great ending to a frustrating situation! Thank you, Fuller's Alamo...
Read moreCalled to get information about a home security system. Was told the salesman was gone for the day. I left my info and was told he would call the next day.
It's now two weeks later and I have yet to hear from that salesman.
Just called to follow up and was placed on hold for several minutes until I finally hung up.
Fuller obviously has all the business they can handle, so I will now be looking elsewhere for...
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