Scream-A-Geddon Horror Park — Local services in San Antonio

This place is always killer. Went on a Thursday night, and was able to go in every listed scare house within a total of 4 hours of being in the park. With the line wait ranging from absolutely no one, being able to go in Rage 3D twice. To the longest wait being 61 minutes for Demons Revenge. Even then, the way they let groups into these houses allowed a personalized experience. It took longer to go into any house, but it was for the sake of not having a backed up line within the house, allowing groups in one by one with space in between, so they can wander through each zone virtually uninterrupted. This system may change due to more crowds on weekends. But for a weekday it worked quite well. Didn’t have any food while we were there, but they did have a lovely coffee bar that could make me a latte for the drive home. So 10/10.

If I could have just one teeny tiny complaint, not even really a negative one, just something my group noticed. In terms of the way Demons Revenge was set up, a lot of the rooms were more difficult to see than normal. Me and my dad like to take our time walking through each scare and are in virtually no rush to get through one quickly unless ushered or told. So it came as a surprise that I managed to run into two walls at the pace I was going, and also managed to walk out of an emergency exit by mistake in the middle of the house. Within that particular dark hall, (the one where babies start screaming at you) I couldn’t recall any lights or indicators pointing me to the right, which was where I was suppose to go. I recalled Rage 3D having a final exit with an “emergency” sign on its door, but it was still the right way to go. So I thought the same logic applied to this house. Thankfully, a scare actor was nice enough to peak their head out of the door and yell out to me and my dad (walking away like dummies) that we went the wrong way. Holding the door open for us and allowing us to rejoin the house. Thank you, whoever you are! Very sweet of you. I was even more cautious navigating the house after that. Reaching out my arm and touching walls if I were unsure whether or not I was correct in going the right way. The dim lighting can be masterly atmospheric in most of these houses, but here, half of my focus was dedicated to leading me and my dad both down the right path. This was even more evident in the final room. Slight spoilers: there is a strobe affect, similar to Rage 3D, where the light isn’t consistent and will partially obstruct your view for a moment, allowing you only to see what’s in the room for a split second, only lingering for a moment after in your vision. Rage 3D does this beautifully, timing the strobe in a way that still allows you to recognize what you are surrounded by, but not enough for you to recognize which ones could be real scare actors or just props. Navigation at the cost of having no idea when you will be scared. Even without the strobe, the dark room isn’t exactly pitch black, with enough dim light to provide a clear cut path. But in Demons Revenge, despite being right behind one another, me and my dad had different experiences. I recognized that the strobe was way to faint to even help me gain bearing on what was in the room with me, and the strobe only came on maybe about every 4-5 seconds. Which may not seem like a long time, but it felt like an eternity. Especially when you’re just standing in middle of a dark room, with scare actors screaming on either side of you, but you’re somehow more focused on going the right way in a reasonable manner. Waiting for the strobe to come on, only to be provided with little clue on where to go, because the actual dim strobe is on for half a mili-second. So I just took small steps forward, unknowingly leaving my dad behind, who went ahead and used his phone light just to navigate to where I was😭. It was that hard to see. I’m all for spooky lighting, and frankly I hate complaining because these houses are beautifully crafted. Just thought I’d mention our perspective, because I can only imagine how many people ran...

Long but honest review:

I am not someone who plays the victim. If I do something wrong, I’ll own it, because that’s what responsible adults do. Unfortunately, that level of accountability is completely absent at this establishment. This was my second visit, and without question, it will be my last. The first time was underwhelming but tolerable — it’s a seasonal event, after all. However, this experience was so appalling that I felt obligated to warn others. I was escorted out of the event without a clear or legitimate reason. When I attempted to calmly ask for clarification, security repeatedly shouted “NO TALKING” over me. That behavior is not only disrespectful, it’s profoundly unprofessional. There was no conversation, no explanation, and no opportunity to understand what supposedly occurred. Our group consisted of eight people, split into two groups of four who entered separately. According to staff, someone in the first group “touched something.” That vague accusation, with no specific detail or evidence, was apparently enough for them to remove all eight of us from the premises — including those who weren’t even in the same section at the time. There was no investigation, no dialogue, just immediate ejection. This was handled with an appalling lack of professionalism and basic customer service. Security’s behavior was aggressive and dismissive, and the staff seemed entirely uninterested in resolving the situation fairly. The entire process felt less like a safety protocol and more like a power trip. For a company charging premium prices — $70 per ticket — this level of treatment is unacceptable. Guests deserve clear communication, respect, and at the very least, the courtesy of being told why they are being removed. Instead, we were met with hostility and condescension. And while I’m sure the standard response will be something along the lines of “it’s in the waiver” or “it’s our policy,” that is not a valid defense for unprofessional behavior. Policies do not excuse a complete lack of transparency or the inability to treat paying customers with basic decency. In summary: this establishment’s management and security practices are deeply flawed. The staff lack professionalism, the communication is nonexistent, and the guest experience is entirely dependent on their mood at the moment. It’s a clear example of poor training and worse leadership. I would strongly advise anyone considering this attraction to think carefully before spending their money here. There are many other seasonal events that understand how to treat guests with respect — this is not...

Terrifying — but not in the way they intended L-O-L

This was my first Halloween celebration ever (family religion didn’t allow it growing up) — and it was an experience I’ll never forget…for all the wrong reasons. We were a group of four, three of us brand new to haunted houses. We made it into the second “scare house” where it was pitch dark, lots of clowns and chainsaws — basically chaotic, loud, and very little light. One of my friends got legitimately terrified and, in a reflex, hit what turned out to be a prop — a fake body. Security even acknowledged it was a prop.

Instead of calming the situation, the staff overreacted: they turned the lights on, stopped the workers mid-scene, and summoned 4–6 security guards to escort us out. It felt excessive and humiliating. As we were leaving, one guard pulled what looked like a taser and pointed a red laser beam at me — the beam caught my eye and in that moment I genuinely thought he was pulling a gun. We hadn’t refused anything or caused trouble; we were complying and trying to leave. Being followed to our car with a laser/taser pointed at us was terrifying.

Everything was recorded — I will be posting the footage to TikTok and Facebook so others can see how they handled a scared customer. If you want a spooky, fun night, this is not how you treat frightened patrons, especially first-timers. Horrible. Lol.

Tip to management: train your staff to de-escalate, stop treating scared people like criminals, and don’t intimidate guests leaving the property. We had noticed being followed but truly thought security was following through protocol and doing their JOB - did NOT know we were a target!! Seriously ! Leading to harassment

Best bet pay with credit card so you can dispute their bs. It's $50 to be harassed .. not worth it. Don't consider the parking and super long lines VIP OR NOT, no fans in the waiting line either.. just heat and rude staff. While being escorted one of the older security woman's was yelling "you don't treat our props like that !!!!" The fake bodies hanging from the ceiling.. The whole point of the scare House is jump scares you can't expect somebody to not be scared,especially as first-timers we were being followed before we even went in. I've never heard of someone getting lasers pointed at them and escorting for running into fake cloth bundled up like lol.. It was clear. They just wanted our money to kick us later back out. there’s no way you can legally intimidate people with laser beams and tasers .. I will check with my lawyer for mean time videos to be uploaded...