Casa Grande Trading Post — Local services in Santa Fe

Owner was rude! Anything we asked to see or asked questions about he treated as a major imposition - a lot huffing and sighing at every request in addition to a just plain bad attitude. My 5 year old daughter was out feeding the animals (with feed we purchased from the shop) while my husband and I shopped. She began having a coughing fit ( from the cold air and higher elevation, not that it matters why) and came to find us. As she came in the door the owner didn't even blink an eye and said "You need to get her out of here, I'm not going to have her in here coughing in my face", motioning to my 5 year old.

We were in the middle of paying for our over $150 in merchandise from his store (which does have an amazing selection of turquoise). I was so taken a back by his comments my husband and I just finished signing the receipt and left.

I was really sad about the experience because I had been really looking forward to visiting the shop, making a special trip just to go there. I really appreciated the curation of shop, the animals in the petting zoo and the ambiance - it baffles me why someone would go to so much trouble to create such a wonderful shop and then treat customers badly. Such a missed opportunity!!

If you have kids or just want to feel appreciated as a customer, I would think twice before you...

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We stopped at The Trading Post during our cross country trip from Virginia to New Mexico, and I'm so glad we did!! The owners are very sweet and knowledgeable and the store is very authentic. I purchased two Linerite crystals and an arrow head necklace. Unfortunately, when we arrived back home to VA, we found that somehow along the way the bag we had these items in had accidentally been thrown away, probably during a late night rearrangement of the truck. BUT! I called the store and explained what happened and they were able to collect replacement pieces with me on the phone, were very patient and considerate, and are shipping me two new Linerite crystals and an arrow head necklace for cost plus only $6 shipping!!!! The woman was very through in this process and is emailing me a tracking number tomorrow when she sends it out! I'm so grateful for their care and genuine interest in their patrons, both local...

What a disappointment! Went there mostly to shop for glass bottles. They were super pricey and the really good ones were in the museum part (that you had to pay to go in) and not for sale! So many nice pictures online gave us the impression the store would be a lot bigger than it was AND all the good stuff was, again, in the museum and not for sale! When my husband was checking out, he started to ask questions about something and the clerk told him, "Let's just finish this transaction. I have something else I need to do." !!! It was only 2pm and as soon as we left, he jumped in his car and drove away, leaving a new customer hanging who was ready for the petting zoo. So rude, and so NOT...