StyleHouse Furnishings — Local services in Santa Maria

I just purchased a new home on the central coast, and in need of just about everything from bedroom, to living room and office furniture. I went into the Nipomo store and was helped by a professional by the name of Mark Reyes. Though Mark has only been with the store 2 months, I found that he had good product knowledge, and a clear understanding of what my needs were, making this shopping trip alot of fun. Not only was I able to make a decision on purchasing a bedroom suite, living room set, and desk, he showed me the coolest zebra bench, and I just had to have it!!! They do special order, as well as sell off they're floor. The warehouse has a massive inventory and many different venders to choose from. The next day my furnishings were delivered and Mark came with the delivery men to see my home and assist on staging. When I see Mark for round 2, he will now know what the space will look like, and how big it is, which is a bonus. So few sales people go out to their customers homes these days, and I think it is important to do so to get an idea of what they're customer tastes are, as well as needs. Thank you Stylehouse, and...

I bought a grey sectional for about $1,400. I had a terrible experience with this store. When I first went in to buy it they were very nice and helpful, but when I went in with problems I had with delivery and couch which was also damaged they weren't so nice or helpful. They scheduled first delivery which they were late. Had to call to let them know couch was damaged and scheduled 2nd delivery which they never showed. Went to store to complain and all the credit they were willing to give me was a lousy $50 off. I missed a days work to wait for 2nd delivery which no show on their part. Finally on third time after actually really complaining I got my couch. They do have beautiful furniture but unfortunately HORRIBLE CUSTOMER SERVICE! Very disappointed. I will never shop there again and I'm telling all my friends my bad experience with this store....

Ordered tv stand in Nov. Said wouldn't get to Jan because of covid. I called end of Dec and beginning of Feb. Both times said would call supplier and call me back. Haven't heard a thing. Ready to call and cancel. Update still have not received tv stand and it's Oct. No one has ever called me. No updates at all. Called today and lady said been stuck in trailer waiting on driver. Supposedly gonna get next Sat. Again didn't offer discount. Never ordering from them again. Just get run around. Buyer beware. Update finally got it but when they delivered broken had pegs in bag stapled to one shelf. The one they delivered was already in it. It is my guess that they forgot about me and had displayed at store. Why else would pegs...