Tominac Fitness Center — Local services in Savannah

Decent equipment. The absolute worst customer service at any military gym visited worldwide.

Possible improvements:

1. Evening hours for pool
2. More stair climbers or at least two working ones
3. Training for front desk personnel on customer service

Attended the gym for the first time on 19 November 2024. Finished workout at 1836. Went to vehicle to retrieve hygene kit. Man locked the door as I was approaching. I stood at the door until he reopened it.

Man: What do you want? We're closed.

Me: I just finished working out, went outside to get my hygene kit, and returned to take a shower.

Man: Were closed.

Me: You're open until 1900, correct?

Him: Yes

Me: So there's 20 minutes left

Man: We close the locker rooms at 1855.

Me: I can shower in 5 minutes.

At 1850, someone yelled into the female bathroom so loudly that the words were unintelligible.

I don't quite understand why, if a gym has 24-hour access, why would the bathrooms be closed. I also don't understand why they would deny patrons a shower and close the female bathrooms early when they knew someone was in it.

I truly hope the gym supervisor or garrison Commander will have a word with the front desk personnel. It's one thing to thank us for our service and a complete opposite to deny us basic...

I've been going here for years since it was first built. I still remember the old gym and this is definitely a breath of fresh air. Place has a variety of machines, sanitation stations, and the pool is nice and big. Service is pretty good. Most of the regular staff know my parents and I and are always super nice.

Docked a star because the women's locker room hot tub is never working. There's always a problem with it. The sauna floorboards also creek horrifically and I stubbed my toe on a loose one. Plus, the planks surrounding the sauna heaters are...

Great Army fitness center. They do a great job of keeping equipment clean and serviceable. They are missing Wi-Fi, which is a disadvantage, but that's about all I can fault them. Right now only military members and guard are allowed due to COVID. Mask is required on entry, but don't have to be worn...