C&C Print & Embroidery | Printing and Embroidery service in west Houston. — Local services in Sealy

I understand that mistakes can happen, and I was willing to purchase the correct color polos despite the error, hoping the company might offer a small discount on the embroidery as a gesture of goodwill. Unfortunately, they showed no interest in being cordial or working toward a resolution.

Their approach to customer service was disappointing. The mistake with my order, combined with the rushed quality of the printed shirts and the misplaced logo placement, left me feeling undervalued as a customer. Instead of constructive dialogue, they attempted to pressure me into paying for their mistake by claiming to have audio recordings of my order, which was unprofessional.

As someone who actively supports local small businesses, I expected a higher level of care and consideration. This experience, unfortunately, did not meet those expectations.

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C&C Screen Print & Embroidery are amazing. A close friend of mine sprung it up on us that she will be moving back to her home country in a few days. As a last minute scramble, another friend and I found her a gift and we searched for someone to get her name embroidered on it before she left. But of course, the holidays were just around the corner and we couldn't find anyone within our short timeframe, until we contacted this company. The owner Corey was awesome and very professional. My friend spoke with Corey on Thursday afternoon, and he said he could have it ready for us by Friday. I dropped it off to him Friday morning, and in less than an hour (including the time it took to pick out the color thread), it was done. The communication was great, the stitching was beautiful, and the price was very reasonable. I would wholly recommend this company and plan to come back to him for future orders. Thanks so much Corey for helping us out in such...

Order 17 hats from him a few where damaged and one he messed up, totally understand. He said he would fix my order. Two and half weeks go by no calls or anything. I left him voices message and text. Then calls me out of the blue stating family issue. Totally understand but let me know something i also have customers that want a product. Then he Ghosted me for another 2 weeks. Crazy way he’s doing business. Would not do business with him again. Now I have to explain to my customers why they can’t get there items. I also payed everything like he asked. So never got...