Took my computer to him for performance issues. Told me he would wipe and restore. No problem. Charged me almost 100 bucks for this simple fix. Got it home and it was still having same issue. Took it back to him and he wouldn't touch it again. So, I asked if I could wipe and reinstall a 32-bit version of windows instead of the 64-bit version. Maybe that would work. He told me how old my computer was (it's not THAT old) and that my hard drive may be going out. Maybe it was the ram. So I paid some more money to upgrade ram and installed it myself. After he wiped my pc (including all my office software) I took it back and asked him to reinstall office. He said no and to get with someone going to school so I could get the universities student copy. Finally, I took it to a friends store in Louisville and to make a long story short, my fan was clogged. All he had to do was blow it out. A complete waste of time,...
Read moreSave both your money and your time and take them elsewhere. I paid them $150 to replace a component to my system. I paid at a premium because I needed my computer functioning quickly. What I got was a repair that lasted less than 3 months because the part they used was faulty (I suspect it was used). When asking about a warranty or guarantee of work when the work was done, I was told that I would have to take it up with the part manufacturer if there was an issue, yet I was given no receipt, no box for the parts, nothing that would enable me to pursue getting a faulty device replaced.
Service is slow. Given an estimate of 3-4 days to look at my system turned in to daily calls and a two week span of which I was told that they were "still waiting" to look at my system. I'm just grateful I got it back.
If you need computer services in a timely, reasonable, and professional manner, this is not the...
Read moreThese must be fake reviews! This place is very unprofessional and gives terrible customer service. The guy wouldn't even listen to my problem, just handed me a form, told me I had a virus, and said it would cost $160. I should have walked out then, but I know nothing about computers and took his word. They never called to tell me when it was finished. Finally after over a week I called and they said it was done. Picked it up and I still have the same problem I brought it in for after paying $160 for it to be fixed. My son's friend fixed my problem in about 5 minutes. Go here at your own...
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