Sesser Auto Body — Local services in Sesser

This review is so long overdue. I wish I could give 1000 stars. To say that Tim (and his family) went above and beyond is putting the situation lightly.

Back story: Early this fall, I was in a freak accident during am 9 hour road trip to WI. I live in Nashville, TN. My insurance referred me to Sesser Auto Body. Upon speaking with Tim the first time, he was so kind and reassuring. He kept me updated every step of the way from when my car arrived there via tow, when the parts that were needed were arriving, what step they were on, etc. Once the job was finished, I knew we would need to make to long haul (4 hours one way) back to Southern IL to pick up the car. Tim called me when the car was ready. He just so happened to be traveling to Nashville that weekend and offered to drive my car all the way down so that we wouldn't have to make the trip. I was speechless. He even went ahead and cleared it with my insurance first. I truly don't even have the words to express my gratitude for Tim and his wife who agreed to drive separately to make this happen. They drove down and we were able to get our car (which looked absolutely brand new and perfect) so easily. Every person I tell this story to is just as shocked by this above and beyond kindness.

Tim is one of a kind. He was kind, empathetic, communicative, timely, the work was top notch quality, and the customer service was like nothing I've ever seen. I cannot say enough good things about Tim and Sesser Auto...

Our car was rear ended while sitting at a red light. After some research we chose Sesser Auto Body to make the repairs. I don't think we could have made a better choice. Very pleasant experience. They took care of everything from the insurance claim to the rental car for us during repairs. Our suv was less than a year old and when we got it back it looked better than the day we drove it off the showroom floor. No way to tell it was ever wrecked. They detailed the whole vehicle. Repair was totally paid by other persons insurance but they give us a copy of bill, I thought it was appropriate for repairs required. Recommend this shop for any...

Sesser Auto Body displayed the professionalism lost by many in the service industry. Their work was fast, yet thorough. The cost was more than reasonable. They worked with two separate claims at the same time making the repairs painless. The paint matched perfectly. If you have concerns about your car or truck, I highly recommend Sesser Auto Body. Our van was returned spotless, wasn't expecting that, just that the repairs done right. Give them a try I don't believe you will be sorry. Rick...