Crate & Barrel Warehouse — Local services in Severn

When I picked up an item in 2022, the customer service was great. I came twice in September 2023, and both times there was a grumpy old guy who wanted me to load and unload the furniture myself and shooed me away when I was taking photos of the items I returned. I asked him how long the refund would take and his answer was “I have no clue.” He must be a joy...

You first have to check in at the front, they will hand you a slip which you take to the back - loading deck. Note you have to back in your car up the ramp. Loading was pretty quick, they folks at the warehouse helped load. No issues. Total time taken was about 15 mins on a Saturday morning. Check warehouse timings before...

Had a great experience picking up my stuff. Aaron was the warehouse guy that helped me load and he was great. Patient and not rushed. He made sure everything was exactly how I needed it.

All the staff I encountered was positive and helpful. Not at all what I expected from a warehouse.

👍👍

Thank...