It's A Dog's Life — Local services in Sharon

WARNING- I recently had my golden retriever groomed at It’s A Dog’s Life in Sharon MA and had a terrible experience. At drop off, the groomer and I talked extensively about desired hair length and what services I wanted performed that day. At pick up, 6 hours later, he looked fine and was anxious to leave because he had been caged. Once we got home, he started to act disoriented and refused to go up and down the stairs of our house. After closer inspection I realized all his whiskers had been cut off. I called It’s A Dog’s Life first thing in the morning to complain and the groomer apologized and said she was running behind so she had another person finish him and offered to give me 10% off my next visit. I was so concerned about the disorientation, lack of movement, no eating or drinking I had to bring him to the vets to make sure nothing was seriously wrong. $300, and 2 antibiotics later, I called It’s A Dog’s Life back asking for my grooming refund because of my dog’s condition, and they refused to reimburse me and blamed me for the issues. Please head this warning and stay clear of It’s A Dog’s Life...

I am extremely disappointed with my Golden-doodle’s grooming this past weekend. They completely shaved her without my permission. I have told them many times we like the “Teddy Bear” look and NEVER to shave her. We constantly try our best to brush our dog and if she is matted in spots I told them to just cut it out or shave that small area. They even lied to me saying they tried to call asking if they could shave her and I had No missed call. Mind you they never called to give an update in the whole 6 hours she was there to give an update.

Completely unacceptable how they shaved her body extremely short. She doesn’t even look like the same dog, it’s so sad.

Also, seems like they rushed her whole haircut leaving spots uneven and nearly bald. Which doesn’t make sense since she was there for over 6 hours….. not sure what takes so long. I’ve also always noticed when my dog returns home she is completely dehydrated as if she is not given her water there. Probably since they don’t bother taking the dogs out to go the bathroom!

After being a customer for nearly a year, I will never...

I highly recommend this place!! I have a 10year old cocker spaniel who has anxiety issues!! We’ve kindly been asked by 4 other places not to bring him back so we were grooming him ourselves which would be a 2 day affair and even then the job wasn’t complete. Olivia is his hair stylist (groomer) and she has magic hands! I picked him up after our first visit and she said she never would have known he was a nightmare because he was SO good she didn’t even have to muzzle him!! Just got back from our second visit today and it was just as awesome as the first visit!! These are the before and after photos…the before pics are from the first visit in June….the other pictures are from our first and second visit!! If you’re looking for a “King Midas” Olivia has the...