Ohio Cat - Cincinnati — Local services in Sharonville

I recently visited this facility to look at a skid steer I was interested in purchasing. I was really impressed by the level of customer service. From the moment I walked in the door I received a warm welcome from the staff who created a totally comfortable, approachable sales environment. Matt offered exceptional knowledge of the machine, answered a ton of questions I had, let me drive it around the yard and pick up an attachment with it, and just in general was a good person to interact with. I left ready to purchase the machine and the quality of my experience with Matt and the staff made the whole trip down from Toledo to Cincinatti entirely worth it! You would be missing out if you didn't go to them for your next...

DO NOT GO HERE, SCAMMING. Robert Donell at the service center told me "I would really recommend replacing the camshaft to fix the misfire" and it wasn't the issue and replaced injectors without consent and now charging $12,000 for 2 injectors. He has no clue what hes doing here. He was sneaky and put on invoice, "told customer it was injector but they told me to replace camshaft and it was a bunch of unnecessary labor". Currently taking them to court for breaking a few laws in Ohio and for running a complete scam. DO NOT GO HERE. CAT Corporate Headquarters will be running an investigation on this...

Five stars for Ohio CAT - Cincinnati! Exceptional service from start to finish. Bill was incredibly knowledgeable and provided expert advice on the parts we needed. He was attentive to our needs and ensured we had everything necessary to get the job done efficiently. Special thanks to rest of the staff for their professionalism and dedication. Highly recommend Ohio CAT - Cincinnati for all your heavy...