We purchased some Lovely furniture for the living room and the man cave for my husband. It was great and beautiful once we put in our home. I purchased a bedroom suit and low and behold the bed broke the minute we laid on it. Mind you we are not heavy at all. So he sends a repair man to fix it and we had not had the furniture two weeks. The guy fixes the bed so he says. The second time we laid on it a month later after the repairs it breaks again. I asked the owner for a new bed and he tells me that he will send someone to fix it. I said no because this is a bed no one is sleeping in and it is not just for decoration. He tells me no warranty on it and he is paying someone to fix it. Like I said it is a brand new bed and it has broken twice and not a person is able to sleep on it because it is in a guest room and will not stay up. I think this is bad business on his part and he should exchange it or give me my money . So I do not agree with the service and it makes me think this is cheap furniture. So no mor business and you future customers may want to watch this business....
Read moreWent in to purchase a queen bedroom set. I was quoted a much much much higher price. That didn't sound right, that wasn't on the photo off of FB. Queen bed frame, night stand , dresser mirror. The guy told me the price was almost $3,000 without the mattress.
I asked him was he telling the truth? Is he sure?
He stated yes !
Then I stated well I think this Store is misleading the people.
Him NOT knowing I have a screenshot of $1,799. I message the Heather's FB Page. I was told $1,799 for the SAME queen bedroom set.
The workers are NOT honest ! FB states one price, go in it's a totally different higher price. Inbox Heather's on FB it's the same price you seen on FB. Really confusing good thing is more then one Furniture Store in Louisville.
Instead of telling the TRUTH, being HONEST getting Business, Support. Dude decided to tell a bold face lie!
Be careful making purchases...
Read moreI bought a living room set from there. place is very nice everything is on open floor Salesman was great help me a lot and gave me 5 payment options. And i asked about the bad reviews he told me that the store is under new managment. After my experience I was very happy i do recommend this place very highly Delivery guys were very nice set everything up from me I attached my living room set picture after they finish set it up Ill be going there in couple weeks i need couple more stuff Ill put...
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