Fantastic customer service! I was on a sales call and when I got back to my car, it wouldn't start. I'm from Sioux City so I was freaking out. I also had an important meeting I was heading to in town. I called Langstraat with my situation and the owner came to check out my car. He realized my starter was probably out and he literally drove me to my important meeting so I could make it in time. He then had his wife come pick me up from my meeting and bring me back to the shop where they were already working on my car. He personally towed it back to his business while I was in the meeting which is awesome.
I highly recommend using...
Read moreBrought my car to them to get my torque converter replaced. Charged me 2k to have it replaced and said their work is under a 1 year warranty. A few months later the pump seal goes out and destroys the rest of the Transmission. The same seal they had to change out when they changed the converter. I went back to them and they wanted to charge me another 4k to rebuild or replace my Transmission. All their work was supposedly under a 1 year warranty. Avoid this place like the plague, they do not stand behind their word. And from other reviews I've read it is a reoccurring...
Read moreThey charged over $600 to do a alignment and then wouldn't stand behind the work that they did. When my sister's truck shot to the right and she had to fight it all the way home she was told that it's supposed to do that. We took it to a mechanic in Worthington and he fixed it and it's working a whole lot better now. I recommend avoiding this place. They overcharged for parts and for labor. And the biggest reason is they won't stand behind the...
Read more