Grant's Supermarket — Local services in Smithers

I love this store and the meat prices are unbelievably low for the quality given. The reason I gave it 4 stars is because some of the employees keep saying Kroger didn't sell this or stock that but the last I checked Kroger left our community and Grant's proudly opened a new store in their name not their competitors I asked numerous times to stock X brand that they carry in all of their other stores and I have yet to see it and in the coffee section they have a coffebeen grinder but no coffee beans and every time I ask if they will stock it I get told Kroger never sold it either but Kroger never even stocked their shelves unless you begged and the way I see it if Grant's employees want to run it like Kroger then Grant's will be filling bankruptcy soon. I visited the Oak hill store and everyone there tries to make their customers happy all of the time and none of them say that I'd be better off going to...

The store is super convenient. Some of the prices are a tad to high, but it beats going to Walmart or Kroger’s not a big fan of the night shift manager, Matt. I was in there yesterday and he got all up into an employee face and wanted to Stream at the employee, the employee just stood there. There’s an older female with glasses on Night Shift as well that acts too high and mighty for her Britches Her and a little girl with glasses that calls her herself a manager talk horrible about dayshift along with the skinny, so-called manager mat. They blame everything on dayshift when you never see them doing anything except wanting to stay on their phones and complain. I have been there on both dayshift and the employees are much more enjoyable night shift makes me not even want to come and shop there. I would so much rather do my shopping...

Don't bother doing pickup orders here. Manager made a belittling comment, while performing an advertised service (curbside pickup.) Then when my wife and I called and complained to him about his belittling comment on the phone, he maintained that he "wasn't rude." He eventually did apologize, after several minutes of arguing; but a person in a position of management should know their policies and procedures, as well as knowing how to properly speak to others.

Making assumptions about others from what you can see while sitting in their car is wholly unacceptable, and then having the GALL to say "we usually only bring out for little old ladies" is. WRONG. If you offer curbside, you offer curbside. Learn your policies, and learn how to speak to people.

Walmart pickup and Kroger pickup have never once failed to be polite and...