Verizon — Local services in Somerset Township

I first walked in and saw ABSOLUTLY NO ONE in the store. I thought it was closed at 2 in the afternoon. I almost walked out and then someone decided it was time for them to greet me after hiding in the backroom. After finally being greeted poorly and rushed, I told him what I came in for and what I plan on doing for my service. My boyfriend and I have good phones and he wanted to stick with same quality and I wanted something better. I know my phones. He (Michael black hair and glasses) kept pushing me for a pixel 2. It is 2019, not 2017. After deciding on getting the newest iPhone like intended, I wanted full protection and a few extra little things. They did not have my case I wanted but their website did and I asked if they could order it for me. They said they would order a case of off AMAZON and CHARGE ME MORE for it. SCAM much???? Needless to say, I WILL NOT be going back to that Verizon store ever. I felt rushed into getting into a phone I did not even want and told him several times. As for charging me more for a case from Amazon where I can order it myself? Pure and total scam. I will be doing my...

We went today to look at upgrading my phone and my husband got a bonus of a new phone with a great deal and was able to keep his old phone to use as a busness phone. Amanda and Richard were amazing the warm personality was so inviting the knowledge of the products offered was very refreshing. I am also thankful for the time they took to find us the best deal for our needs. They were very professional and a pleasure to work with i would recommend this store for any Verizon needs. Amanda and Richard thanks again we are very happy with our phone ...

At first, I thought the person that helped me was helpful. But he wasn't. He charged me for things I did NOT ask for, charged me for things he claimed to be complimentary, added extra charges and memberships that I wanted nothing to do with, and did not tell me that my bill was in my bag, nor the hidden fees and double charges. He claimed I would be getting 800 off of my phone for my trade in, and yet only 26 was taken off of that. He lied deliberately about my added cost per month for refinancing my phone, saying it was 25 a month...