I've been purchasing top arcade games from Duane over the last 3 or 4 years. These are true commercial games that we are adding to our family game room. The reason I keep coming back is not because they have a strong online presence with great pricing, but because they are a real brick and mortar institution that is in the arcade business full time. When our Raw Thrills/Jurassic Park stopped working after 2 years of heavy use. I was able to call the service department and get the answers I needed. We had a bad computer which is the heart of the game. I was able to ship the computer (Not the entire cabinet) to them and they replaced it under warranty. We have a candy claw machine that gets abused a lot. When it had a problem, the service guys were able to diagnose it over the phone. It was a simple $1.00 fuse that I was able to pickup at the local hardware store. Beware of online "dealers" that don't have showrooms, warehouses and a service department. All electronics breakdown at some point. I know that I am always purchasing a quality machine, fully tested by trained service techs. I have the owner's cell phone and he takes my calls. If I'm shopping he has great ideas, if I have a problem he has a path to get it fixed. Don't make a large investment without knowing there's real people standing behind it. I highly recommend Gameroom Superstores as the most credible, reliable vendor for our family purchases. They are the real deal.
PS We are anxiously awaiting our new Halo Arcade game for...
Read moreHad to Change from a 5 to 1, sorry folks, if you looking to buy anything please do your research. Also this is a warehouse for Elite Gameroom's and Saturn 5. Be mindful of what your buying! I've...
Read moreThe truck driver for this establishment cut me off on the road and almost rammed into another car. Atleast if your going to drive reckless don’t do it in a...
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