38 Digital Market — Local services in South Russell

A misplacement of "company pride" .

38 digital market didn't listen once, then it became twice, three, and even four times. I got very frustrated and repeated my feedback with more detail and harshness than the other ~three times I gave feedback. They then fired me as a customer.

A "sorry" is not enough. More than 95% of the companies I've worked with in life in any industry, I place an order and if they screw it up, they don't just say sorry, they fix it. There are companies that glady fix even customer screw ups. They don't fire them. They have correctly placed pride and fix it.

I absolutely became harsh when they persisted in making communication errors and only saying sorry. They blamed THEIR systems, and left it at that. Helpless, and there was nothing they could do.

I wish I could post all communications for everybody to read. Some might say I was rude, like when I said "I've never run into a situation where a company ignores emails, because I have to deal in their messaging system otherwise they won't respond..." While the reader may be correct that I was rude, the reader would not be able to detect any respect for me or my time. I can show times wherre they did respond to some of my emails, so I assumed they would keep responding to my emails, but they wouldn't.

Yes, they did say "sorry," then fired me as their customer. I still don't have evidence that the agent or their President, Randy ever read my original order made more than a month earlier.

The mentality that would lead to firing me rather than using criticism to get better shows pride in ego, not in excellence. This reaction from a President of any company is mind-boggling to me. He had an opporutnity to create a win for his employee, a win for me, and a win for his company. Instead he created a lose, lose,...

I've collaborated with 38 Digital Market on a few client projects, and they’ve consistently delivered impressive results. Their SEO expertise and technical skills made a real difference in improving search rankings and driving organic traffic for our shared clients. They’re also my go-to team for Press Release services, which have provided excellent visibility for client brands.

What stood out:

Transparent and open communication A data-driven approach that makes sense Noticeable improvements in search rankings Expert-level technical SEO and optimization

Their reports are always clear, making it easy to track progress and ensure everything’s on track with the client’s goals. If you're looking for a team that can really enhance online visibility and deliver results, I highly recommend 38...

Being a owner comes with many challenges. And trusting an internet marketing company can be a big risk.

38 Digital knows how to deliver leads guaranteed with out false promises. I was very lucky to be referred by a friend that used these guys for their business. My business has generated great leads and my website is great also. 38 Digital does it all for my business from social media post, blogs, SEO. Definitely worth every dime.

The entire team in here always goes above and beyond to help you improve and find new solutions. They are always available for any questions you may have. My account manager is very helpful and flexible with my schedule she is very knowledgeable and sharp. Thank you, 38 Digital marketing team for your...