Gott's Store — Local services in Southwest Harbor

Usually gotts is our go to for a takeout as the food is always so good and it’s close by. We ordered tonight & when I called the first time the guy answered so rudely saying “go ahead” I ask going to order a calzone & he tells me they don’t do this anymore so I ask my fiancé what he wants instead and the guy hangs up. So my fiancé calls back, we ordered a sandwich and some pizza. He goes there to pick it up and they hadn’t even made the pizza. He brings me my sandwich and it feels like the bread was dipped in water before being wrapped. That’s how soggy the bread was. My sandwich wliterally falling apart and had no sauce or anything on it. They definitely did not make this fresh & probably grabbed it out of the cooler instead of “made to order” like their menu says. Matter of fact I know they grabbed it out of the cooler because it had a date on the label. Super disappointing that our favorite place has employees who don’t care enough to put forth any effort for their long...

They do not rotate their inventory or check dates. Bought milk that I found out was 5 days past expiration after drinking a big gulp. Went in to return the sandwich I bought with the milk (which I had only eaten a 1/3 of) as I was no longer hungry. The woman behind the desk did not care at all. She hesitantly offered to reimburse for the milk, but not the food. I explained that the sour ruined my meal, but she refused. If she cared that little about the front of house service, imagine how poorly managed your food is behind the scenes. Ew.

As a local, I will not be recommending this place to anyone. My visit was on Sunday, June...

My friends and I are staying in Southwest Harbor and were looking for some takeout pizza...now don't let the road side convenience store building fool you...this pizza was fantastic! Homemade dough and quality ingredients. We had the Buffalo Chicken, Greek, and a Hawaiian. We wanted to try the McGott (basically a Big Mac pizza) but they were out of Thousand Island. We got three 20" inch pizzas for $21.99 each. Coming from Chicago that was a bit shocking. What a deal! Looking forward to the...