Cura Salon — Local services in Sparta

I was part of a bridal party that had hair and makeup down here in May 2012. A wedding day is stressful enough in its own right, and the experience that our bride had here was HORRIFYING!!!

--Ambience: the place looks great. If you check out the website and all, you think you are going to get a great experience and you think to yourself, "wait, this is in Sparta?!?!" because it looks like a place that should be in a big city. --Styling: styling looks great at the beginning. Our hair was all done by 10 am, but by the time the 1 pm wedding came, everybody's curls were coming out. The day was not humid, we were inside all day, and nobody was jumping around. The quality was just not there. I've been in four other weddings and this is the first time I've had my hair fall out and look messy for the ceremony. --Price: The website lists updos for $40 for adults. My hair is shoulder length and it was $60 before a tip. It's wasn't anything special and I was out of the chair in 25 minutes. --Makeup: it was okay, but nothing earthshattering. --Stylists: Mary, the owner, seemed a bit over the top on her fake-iness. Brenda was a sweetheart and we all loved her. Tiffany could not have been colder. --Dirty little maneuvers: we were all aware of their policy regarding cancellations and we were all planning to be there on time. However, in the wee hours of the morning of the wedding, one of the other bridesmaids went in for an emergency appendectomy. Needless to say, she did not make her appointment a few hours later. The bride's sister-in-law was along to take pics, but it seemed that it would be okay for her to step in and take the missing bridesmaids place. However, when it came time to pay, the bride was still charged for the missing bridesmaids hair and makeup PLUS and extra $10 because of the 'no show'. It was pointed out that the SIL had had her stuff done, and had paid for it--it's not like they didn't get paid. However, they still made the charge. ROTTEN! DIRTY! HORRIBLE!!! Um, hello, Better Business Bureau...

The bride, who is Miss Organization, had the paperwork that was signed, and never once was there anything about it -- the only mention was if the ENTIRE PARTY didn't show up, then you would be charged. The receptionist and Mary (owner) could not have been colder. So, lets see, you have 6 appointments set, did 6 peoples hair, and got paid for seven? Nice...

Even better, about 15 minutes before the bride was to walk down the aisle, there was a call from the salon. One of the credit cards of the bridesmaids didn't go through, so they had just charged the bride for it. "That's okay, right?" Seriously??? Thankfully, both the bride and bridesmaid had paid with credit cards and guess what... BOTH got charged. What is that count now. That's right, Cura charged for not 6, not 7, but 8 hair and makeups. Thank goodness for credit card disputes!

What the eff is up with these people. I don't know if they have sniffed too much hair spray or what, but I would not recommend these people to ANYONE. Wished that we would have known about the previous reviews for the location prior to 2011 -- no wonder they changed the name! (Formerly known as "Styles Unlimited" in Norwalk, WI)

Even if I hated a person's guts, I would recommend they go someplace else. It's not worth the stress to deal with these...

I was the maid of honor for a wedding party that had their hair done here in July. Our bride had made all the arrangements and I guess they make you write down the names for all the bridal party members that are getting their hair down. Our party had the bride, 5 bridesmaids, a junior bridesmaid, 2 moms, and 2 flower girls. At the last minute, one of the bridesmaids and one of the flower girls (mom and daughter) did not come because of some issues with the flower girl and her brother (we are talking little kids here, they don'talways cooperate!). Bride's brother's girlfriend came and had her hair down instead because then it would take one of the places. They were more than agreeable to do that when asked. When it came time to pay, they decided to still charge the bride for the 2 that did not show up. Even though she arranged to have another person come take the place and it was perfectly okay for them to do the hair of that girlfriend, they would not substitute her in place of the bridesmaid that didn't show up. In addition to the assumed 'cost' that it would have been to do the bm and fg that didn't come, the bride was charged a "no show" fee of $10 per person. And you know what happens when a salon does that to a bride on her wedding day? She cries when told she has to pay over $100 for services not rendered. THEY MADE THE BRIDE CRY ON HER WEDDING DAY AND NOT FOR A GOOD REASON. We also had one of those infamous credit card mixups like the other person that reviewed this place. For real? Shame on you Cura Salon!!! I wish that we all would have known of your 'policies' beforehand. Maybe this place is okay for going to get a massage or your hair done, but I would not recommend...

I be honest I hate leaving a bad review because the other professionals in the salon have been great. I have had numerous different services, keratin Brazilian blow out, facials, waxing etc. However I wanted to do something different in my hair without damaging my natural hair. I wanted to have some white hair extensions. The contrast and everything seem good. But because of my work I am in the army I have to have my hair in a bun most of the time. When I got the extensions I had to go back and have them reposition because the bond showed when I did a pony tail or had my hair un a bun. When I got to my appointment the hairstylist was going to replaced them (Serena) where it wouldn't show but as she was removing them I saw that there was a lot of hair coming with the extension, it was also very painful when she pulled them. I was aware that this might happen do to repositioning them soon but it was my first time and by the time she was halfway done I asked if she could remove all of them. I just didn't feel comfortable having them back on and loosing so much hair again. When I told her this she gave me attitude and was very disrespectful, and she started pulling them even harder taking off chunks of the hair with her. And I told her it was very uncomfortable and she said well you want me to leave them on then. I just felt like it was ver un profesional of her to come like that and do so much damage to my hot and scalp. As I had never done this service and she was aware of it since the beginning. I cancel all my future appointments with her, but is unfortunate because all the other stuff has been so welcoming...